Sales Operations Partner

Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.

At APM Terminals, we pride ourselves on fostering a culture of innovation, collaboration, and operational excellence. With a presence in over 70 countries and a commitment to sustainability, we offer unparalleled opportunities for growth and development in a diverse and inclusive environment.

Join us as we continue to shape the future of global trade and make a meaningful impact on communities worldwide. Discover your potential with APM Terminals and become part of a team that's redefining the industry standards. Apply now and let's build a brighter future together!

Key responsibilities of the role

As part of the global commercial team, the Sales Operations Partner will play a key role in supporting the Global Sales organization, by leading the forecasting and planning processes across our portfolio, managing the sales pipeline- both short and long term (across an assigned group of terminals) and leading the improvements for our sales execution processes.  i.e. – PSM, Deal Cycle, Market and Competition Reviews,

This position will pro-actively analyze internal and external commercial performance, evaluate data and identify trends and lead policy changes to support the objectives of the commercial strategy.

• Responsible for analysis of revenue and volume performance at across the global portfolio.

• Review historical data and compare with current performance to identify patterns or discrepancies and decide on required actions.

• Leads ongoing and proactive market analysis and benchmarking of competition to identify markets and terminals with new business opportunities for the Global Sales Leads to focus on. Strategical and tactical input is expected as output of this analysis. The position will work closely with Market Intelligence and Strategy.

• Responsible to lead the volume forecasting process in coordination with Global Sale Leads and the terminals’ CCOs. The position is expected to collaborate closely with Revenue Management and Finance, particularly, during the budgetary cycles.

• Work closely with our Global Sales Leads and support the customer facing negotiations and interactions. Support includes but is not limited to: Performing customer specific analysis, ensuring PSM methodology is followed in all key deals, meeting and negotiating with customers as support to the Global Sales Leads and KCMs.

• Perform additional analysis that might be required outside of the regular corporate cadences. This includes but is not limited to: Deep dives and market studies, Voice of Customer feedback, extraordinary forecast revisions, new projects (Growth opportunities).

• Lead Policy deployment support from a Global Sales function perspective.

• Participate and lead Kaizens to enhance the commercial processes, company’s toplines and/or customer experience.

• Provide coaching and mentoring to terminals’ commercial teams.

What we are looking for

Are you recognizing yourself in some of the items below and interested in joining us:

• 5 years of more of experience in maritime industry.

• Strong capability in quantitative and qualitative analysis.

• Strong business acumen, financial literacy and an understanding of business trends.

• Ability to navigate through complex situations in a fast-paced environment.

• Strong network and experience dealing with shipping line customers.

• Ability to work both independently and as part of a team.

• Strong presentation abilities.

• Strong stakeholder management ability and experience.

By joining APM Terminals, you can expect

• A truly international working environment in a modern working location at our Global headquarters in The Hague. 

• Value and team-based leadership

• An open and engaging working environment

• A wide range of international career opportunities

• Opportunities for personal and professional growth in a dynamic environment 

• Competitive compensation packages.

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societie