Patient Appointment Coordinator

Description

Athena Medical Management is seeking a Patient Appointment Coordinator to help us serve our growing patient population at our Women's Imaging Specialists facilities. We currently have 14 physical locations that provide state-of-the-art 2D / 3D diagnostic medical imaging services specializing in digital mammography and breast ultrasound. This job is located in Cumming, GA .

You must have a pleasant personality, be a team player, and possess professional etiquette. Come join our growing team and see why "our passion runs pink!"

Job functions to include but not limited to:

• Accurate and efficient scheduling and rescheduling of all routine and diagnostic services for multi-site imaging provider.
• Understand custom requirements and variations among individual facility appointment schedules.
• Answer a high volume of incoming calls daily with a consistent and exceptional level of customer service.
• Accurate data entry of medical appointments, special instructions, patient information and appointment-specific chart notes.
• Create and maintain new referring provider practice information.
• Work successfully with direct coworkers and other medical facility staff as well as referring provider office staff
• Prior knowledge of OSHA/HIPAA requirements is helpful.

Requirements

• Must be fluent in English, fluency in a 2nd language is a huge plus!
• Positive attitude and genuine love of people
• Desire to be part of a team
• Detail-oriented, including ability to follow step-by-step instructions and enter data accurately into the company's information management system.
• Ability to provide excellent customer service with an enthusiastic, can-do attitude
• Proven record of excellent attendance and punctuality
• Proven ability to work independently in a collaborative environment.
• Excellent data entry skills
• Exceptional Customer service skills
• Strong communication, organizational skills and time management
• Radiology and medical terminology a plus
• Ability to multi-task