Principal Product Manager

About the team

We’re looking for accomplished product managers passionate about helping people find their next home. Come join us!
The Team: You’ll work on a team responsible for helping customers take a big leap from dreaming to buying. We connect homebuyers to real estate agents to tour properties they see and like on Zillow. From there, they work together to win the perfect home.
We aim to make the start of the home purchase process as seamless as possible. We’re a fast-paced team that prides itself on continuous innovation of its products, especially during this time of big change in the industry.
The Department: Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow to find and get into their next home with speed, certainty and ease.

About the role

You will own the messaging experience for Zillow consumers looking to buy their next home. This means you will be the driving force enabling homebuyers to chat and work with their real estate team, right on Zillow. This experience is central to our vision of Zillow as a housing super app that revolutionizes how people buy homes. Since this work is in its pilot phase, you'll have the opportunity to take a new product to scale.

In this role, you will:

• Identify and clearly articulate the customer problems to solve, balancing agent and customer feedback with business needs

• Define goals and success metrics for your product and prioritize what to build in pursuit of them

• Shape Zillow’s strategy by understanding customer needs, analyzing competitors, and staying informed of the broader industry and technology landscape

• Analyze qualitative and quantitative data to rapidly test, measure, and iterate on your team’s work

• Provide clear direction to your team, handle dependencies, remove roadblocks, and apply effective operating rhythms

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $170,200.00 - $271,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 8+ years leading consumer-facing products at scale from concept to launch, or equivalent experience

• Exceptional product sense with a track record of identifying and delivering on business opportunities based on deep customer understanding

• Strong UX sense with a well-honed quality bar

• Strong analytical abilities. You pair data with intuition to determine product strategy, roadmaps, and development tradeoffs.

• Demonstrated technical skill and comfort evaluating the strengths and weaknesses of product approaches and proposals

• Proficient in modern product discovery techniques

• Effective leadership skills for influencing and inspiring internal and external partners

• Keen strategic vision, the leadership to deliver it, and the strong ability to influence without direct authority

• Expert verbal and written communication skills, letting you simplify complex topics and comfortably present to all levels of the organization

• Proven ability to engage with engineers, designers, and company leaders in a collaborative and constructive manner

• Interest in mentoring and coaching PMs within your team

• Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow