Senior SRE

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

LiveRamp powers exceptional experiences by making it safe and easy to connect the world's data, people, and applications. We are the industry pace-setter and one of the fastest growing SaaS businesses—the enabling product behind many of the world's biggest brands and technology platforms.

The Global SRE team is responsible for owning and supporting deployments of global products, and providing first line operational support. We are looking for a Senior Site Reliability Engineer who is excited about establishing and advocating for best practices for product deployments and SRE. Relevant industry experience is important (Software Engineer, Site Reliability Engineer (SRE), Systems Engineer, DevOps Engineer, Network Engineer, Database Administrator or similar role), but ultimately less so than your demonstrated abilities and attitude. You will be able to leverage your software engineering expertise to understand the needs of teams and guide them in improving their systems. 

You will:

• Support and/or own the deployment of global products including setting up production and internal environments  

• Provide 24/7 first line of Engineering support (via follow the sun teams in all regions) for any issues related to global product deployment, availability and internal operations support.

• Drive effective resolutions of core product issues with Engineering teams

• Setup and maintain Infrastructure & Product Reliability monitoring and alerting 

• Maintain and enhance CI/CD Tooling and Terraform scripts in support of the mission in close collaboration with DevOps team

• Maintain and enhance Engineering Operational Documentation for supported products.

• Provide expertise to build and maintain products operational documentation and setting up product SRE practices

• Experience working with real-time and NoSQL Databases such as SingleStore DB, ScyllaDB, Cassandra or Dynamodb

• Optimize the performance and cost of the systems and rightsize Kubernetes containers.

• Work in close collaboration with SRE team members and Engineering organizations based in California, Paris, Nantong, Singapore, Australia and others.

Required Skills:

• 5+ years of experience in the fields of SRE, DevOps or production engineering

• Experience in Infrastructure as code (IaC) using Terraform

• Experience in building continuous integration declarative pipelines in Jenkins or CircleCI

• Experience with platforms like Kubernetes, Containers and public clouds (GCP or AWS)

• Experience with deployment and monitoring of highly scalable products.

• Hands on experience on FinOps and autoscaling Kubernetes clusters.

• Experience in Python or Go programming language.

• Experience with SRE best practices, working knowledge of observability principles is a big plus

• Ability to lead and mentor other engineers in the team for SRE best practices

• Ability to diagnose technical problems, debug code, and automate routine tasks

• Experience with securing systems in a public cloud environment

• Understands how to engage other engineers as stakeholders

• Enjoy working as part of a distributed team: smart, ethical, friendly, hard-working, and productive

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience