Application Administrator 1, 2 or 3

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Job Posting Title:

Application Administrator 1, 2 or 3

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM FA - ITS - DA - PS - Application Development (Brandon Johnson (00003229))

   

Work Location:

0202 Fred C. Frey Computing Services Building

   

Pay Grade:

Professional

   

Job Description:

Participate in the administration of enterprise systems including change management, security, performance, and support. The position will also contribute to the ongoing evaluation of commercial packages and software development technologies to determine their relevance and suitability to the administrative software development environment at LSU.  All Information Technology Services employees are expected to demonstrate a commitment to exemplary customer service in all facets of their work. 

Job Responsibilities:

Operations: Assists in the strategy, design, transition, operation, and improvement of LSU enterprise applications and associated infrastructure, including custom and commercial applications, both on premise and cloud based. Works with application, web, and middleware servers. Develops and maintains procedures, scripts, and job schedules to automate or facilitate application operations and maintenance. Creates and maintains operational and technical documentation related to system and application management.

Monitors systems to ensure optimal performance, effectiveness, and compliance.  Ensures necessary maintenance is performed, and schedules maintenance and security updates in accordance with Change Management guidelines and best practices. Collaborates with hardware, OS, and DBA technical teams to ensure proper integration. Works closely with application development teams. (60%)

Support: Responds to application and infrastructure incidents, problems, events, and customer requests following appropriate processes. Provide technical support and training to analysts and end users as needed in solving technology related problems in a professional manner.  (30%)

Other duties as assigned. (10%)

Minimum Qualifications:

Administrator 1-

• Bachelor’s degree
• Ability to demonstrate analytical thinking and communicate clearly and professionally, as well as
  demonstrate an ability to provide technical support for, and administration of, web and application
  servers, middleware, and business applications on Windows Server or Linux operating systems.

 

Administrator 2-

• Bachelor’s degree.
• One Year of experience providing technical support for, and administration of, web and application servers, middleware, and other applications on Windows Server or Linux operating systems.

 

Administrator 3-

• Bachelor’s degree
• Two years’ experience providing technical support for, and administration of, web and applicationservers, middleware, and other applications on Windows Server or Linux operating systems. Experience working on large technical projects.

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Preferred Qualifications for all levels:

• Bachelor’s degree in Business, Computer Science, ISDS.
• Experience providing technical support for server applications, application development, database
  administration, and knowledge of server technologies in a University environment. Experience
  managing large, complex, technology projects.

 

Examples of work:

Administrator 1-

• Responds to alerts generated by monitoring system, user input.
• Assists in upgrades.
• Performs basic installations.

 

Administrator 2-

• Proactively reviews logs to resolve warnings or errors and to ensure service levels.<