Become a part of our caring community and help us put health first
 

We are seeking a highly skilled Director, Program Management to oversee the development and execution of a new eCommerce business. This role requires a dynamic and results-driven leader who excels in managing complex projects independently, ensuring alignment with strategic objectives. The Director will play a key role in establishing the structure, frameworks, and operating model for a newly formed team, collaborating across functions, and delivering exceptional results in a fast-paced environment.

• Architect and implement the foundational structure, frameworks, and operating model for a new eCommerce team.

• Lead end-to-end management of digital and omnichannel programs, including go-to-market planning and execution, development and ownership of readiness strategy, and robust testing plans/frameworks for successful product launches.

• Serve as the primary contact for all legal, regulatory, and compliance matters—coordinating required reviews and ensuring full adherence to company and industry standards.

• Collaborate with IT, Operations, Marketing, and external partners to ensure seamless execution and integration across business functions.

• Establish and manage detailed project plans, timelines, and budgets; proactively identify and resolve risks or obstacles and own milestone adherence

• Develop and monitor rubrics for program performance, analyze key metrics, and provide concise updates to senior leadership.

• Drive a culture of innovation, continuous improvement, and accountability within the team.

• Manage stakeholder expectations and foster clear, consistent communication across all levels of the organization.

• Stay abreast of industry trends and best practices to inform ongoing program strategy and execution.

Use your skills to make an impact
 

• Natural leadership instincts with proven ability to innovate and influence

• 8+ years leading digital programs or projects, ideally within eCommerce or digital retail.

• Demonstrated expertise in building and scaling new teams, including creation of operational frameworks, team structure, and governance models.

• Proven ability to design, implement, and manage go-to-market checklists, testing strategies, and frameworks.

• Direct experience managing legal, regulatory, and compliance reviews in a digital or eCommerce environment.

• Strong leadership skills, with a track record of working independently in complex, matrixed organizations.

• Excellent communication, organizational, and analytical skills.

• Experience with project management methodologies such as Agile or Scrum

• Ability to drive results in a dynamic and evolving environment.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$168,000 - $231,000 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 07-24-2025

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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