Court Operations Associate, Anoka County, Assignments Division

The Tenth Judicial District, which includes eight counties in the Northern Suburbs of the Twin Cities Metro Area, is seeking qualified applicants for a full-time Court Operations Associate to join the Anoka County Court Administration team in Anoka, MN.

The Court Operations Associate position offers a dynamic and fast-paced work environment where attention to detail, accuracy, and professionalism are essential. This role is responsible for a wide range of duties, including advanced clerical work in the Assignments Scheduling Division of Court Administration, direct customer service, and ensuring compliance with court rules, policies, and standards. Court Operations Associates play a vital role in supporting an impartial, accessible, fair, and timely system of justice.

This position involves daily interaction with judges, the public, attorneys, and other court staff while processing Criminal, Juvenile, and Assignment case types. It requires the ability to interpret and apply established laws, regulations, policies, and procedures with sound independent judgment and decision-making. The successful candidate will be able to adapt quickly, manage multiple responsibilities, and maintain professionalism in a high-volume environment.

 

WHAT YOU WILL DO

The following are examples of major job duties expected of this position:

• Independently performs administrative work relating to criminal, juvenile, traffic, probate, jury, conciliation, civil, and/or family, case processing in the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve (EFS), SharePoint, and other related computer systems.
• Perform live courtroom support by working with judges, court reporters, and other justice partners, This includes calling cases, capturing minutes, and handling documents in the courtroom.
• Schedule and maintain court calendars for an assigned judge. This includes working with attorneys and self-represented litigants on finding court dates for the assigned judge, sending applicable notices, and processing certain orders signed by the judge. 
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
• Returning public and stakeholder phone calls.
• Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically.
• Perform a variety of advanced clerical functions in multiple case types.

 

MINIMUM QUALIFICATIONS

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or equivalent.
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work.

NICE TO HAVE

• Proficient in Microsoft office Suite, with the ability to learn other job-related software.
• Certificate or degree in a related field.
• Basic knowledge of court procedures, policies, and records management.
• Experience with electronic document applications, workflow queues and web-based video and audio platforms.

 

WHAT YOU WILL BRING

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned.
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner.
• Ability to communicate effectively, both orally and in writing.
• Demonstrated interpersonal skills reflecting a positive attitude and ability to work well with any team.
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment.
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
• Demonstrated ability to learn new technology and processes without difficulty.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
• Ability to