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The Humana Enterprise Operations Enablement (EOE) - CPSS Data & Analytics – BI (Business Intelligence) team is a high performing team focused on data, data visualization and data science supporting Humana’s Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize to reduce administrative cost and improve the customer’s experience. The Senior Business Intelligence Engineer position will be supporting BI work for Group Benefits (GBO/SSO) and providing application support for the Verint Workforce Management software organizations.

The Senior Business Intelligence Engineer will independently design, develop, document, and deploy reporting solutions. In this role you will analyze data to solve a wide variety of business problems and create data visualizations that drive strategic direction. The insights you provide will influence department’s strategy and help define best practices and design standards.  As a Senior Business Intelligence Engineer, you will make decisions on technical approach for projects that range in complexity.  In this role you will also provide technical and guidance on design in partnership with team members and business partners.   

Responsibilities:

• Data visualization development and administration, emphasis on Power BI/Power Platform.

• Ability to lead large projects.

• Assist with best practices and business intelligence standards.

• Developing visual reports, dashboards, or KPI scorecards.

• Developing or assisting teams with internal quality and process improvement initiatives.

• Connecting to data sources, importing, and transforming data.

• Present developed solutions or lead solution discussion in front of large senior and executive audiences.

Use your skills to make an impact
 

Required Qualifications

• Advanced data analytics skills and reporting experience to include working with large complex data sets within large organizations 

• Comprehensive knowledge of Power BI, Power Query, Tableau and/or DAX

• Technical experience with Power Platform - Power Apps and/or Power Automate

• Advanced experience working with big and complex data sets within large organizations including query languages SQL/PLSQL

• Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction

• Expertise in Microsoft Office applications Word, Excel, Access, and/or PowerPoint

• Proficiency in verbal and written communication to senior and executive leadership

• Proven experience with consulting with and building relationships with business partners

• Critical thinker who can anticipate team needs and take initiative to present ideas, ask the right questions and deliver the highest quality work

• Self-starter that can work independently with minimal direction and takes ownership and anticipates future consequences and trends accurately

• Demonstrated ability to communicate technical information to non-technical professionals

Preferred Qualifications

• Bachelor’s degree in finance, Statistics, Economics, Business Administration, Computer Science or related field

• Prior experience or comprehensive knowledge with Python

• Experience with Call Center operations and/or Learning Facilitation/Training environments

• Experience working with Workforce Management and/or healthcare Group Benefits data

• Knowledge of Microsoft Azure Synapse Analytics (ASA) and/or exposure to Azure Cloud Services

• Expertise in creating analytics solutions for various healthcare sectors

Additional Information
Work Style: Remote

HireVue Statement:  As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at Home/Remote Requirements 
To ensure Hybrid Office/Home associates’ ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connec