E&SS Programs Ops, Consultant Business Insights

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

·     Design and govern a cohesive Programs underwriting metrics framework, with emphasis on leading indicators.

·     Serve as a Federato and AI power user, surfacing portfolio insights, standardizing dashboards and executive views, and ensuring consistent metrics and definitions (e.g., retention, rate, new business growth, profitability) across the team.

·     Partner with DDS, Finance, IT, and other stakeholders to align on data sources, metric definitions, and reporting capabilities, reducing one-off report builds and elevating data-driven decision making across the broader organization.

·     Underwriting analytics or portfolio/program management experience in commercial P&C, ideally E&S/Specialty; commercial underwriting experience preferred.

·     Proven ability to use underwriting results and leading performance indicators to inform business decisions.

·     Advanced SQL skills, including PostgreSQL and standard SQL; hands-on experience with dashboard/BI tools (e.g., Tableau or similar).

·     Demonstrated ability to lead through influence, setting standards for metrics and analytics usage across an underwriting organization.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Consultant, Business Insights, you’ll extract data to obtain knowledge and insights, manipulate internal and external data through R/SAS/SQL/Python, perform diagnostic and inferential analysis, investigate complex business concerns using data and statistical techniques, apply analysis or visualization techniques, build forecasts and/or projections of possible business futures and benefits, and communicate key findings to business partners. Your focus will be to maximize insight gained from internal and external data to ensure that business partners are making decisions in an optimally informed way.

Job Description

Key Responsibilities:

• Applies substantive business expertise to render insights and forecast/project on extracted data sets to craft, package and communicate actional insights and recommendations to business partners.

• Builds and maintains relationships and serves as a trusted business advisor to clients, internal risk partners and other stakeholders. Cultivates partnerships across the company to ensure methodologies and assumptions align with corporate practices.

• Participates in the development of scope, risk/control matrix, project timelines and assignments. Responsible for effectively synthesizing own project work and the work of team members. Work may span more than one project or focus area.

• Leverages statistical inferencing when conducting analysis. Communicates significance in findings when working with business partners. Utilizes appropriate visualization techniques as needed.

• Collaborates with leaders to develop strategies for the business unit. Consults with