Director, Product, AI Networking

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Team

Digital experiences rely on a vast ecosystem of internal infrastructure, ISPs, cloud providers, SaaS applications and many other external services that are critically dependent on the Internet. Our customers are reliant on an exponentially increasing set of tools to improve their digital posture and solve problems in real time. But with so many tools, the problem solving process is confusing and inconsistent. While the business is losing money and productivity with system downtime, teams are spending critical man hours solving a problem while looking across a huge set of tools.

At Cisco ThousandEyes, we have a unique advantage. By tapping into the broad Cisco ecosystem and the totality of networking data at our fingertips, we can provide our customers the appropriate context to solve their problems and drastically reduce their mean time to resolution. We have the opportunity to greatly expand our revenue by leveraging the world class selling machine inside of Cisco and tapping into the wide array of different technologies and go-to-market motions.

About the Role

The Application Window is expected to close on 9/22/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. 

Cisco ThousandEyes is seeking a dynamic Director of Product to define the strategy and vision for our Network & Application Synthetics product. As a leader in one of Cisco's fastest-growing business unites, you will own and evolve a product that has been foundational to our success. You'll lead a talented team of product managers while working closely with Cisco counterparts in networking, collaboration, and security to drive growth and innovation across the broader Cisco ecosystem. 

As Director of Product, you’ll take ownership of the Network & Application Synthetics roadmap, working on existing and emerging products, and shaping our data-driven, AI-powered vision to improve user experiences. You will interface with cross-functional teams to solve existing challenges in new, innovative ways, and contribute to building the product teams responsible for driving our next phase of growth.

What You'll Do

• Define Product Vision & Strategy: Shape and communicate a clear product vision for Network & Application Synthetics that aligns with ThousandEyes and Cisco’s long-term goals.
• Own Product Roadmap: Create a compelling product roadmap that addresses customer needs, market trends, and emerging technologies.
• Team Leadership: Lead and mentor a team of product managers, fostering a culture of innovation, collaboration, and customer-centricity.
• Cross-functional Collaboration: Collaborate with engineering, design, go-to-market teams, and Cisco business units to bring products from concept to market.
• Customer-Centric Product Development: Engage with customers to understand pain points and future needs, ensuring that products deliver exceptional business value.
• AI-Driven Intelligence: Guide your team in leveraging data and AI technologies to drive predictive insights and recommendations for network performance improvements.
• Integration with Cisco Ecosystem: Drive partnerships and joint initiatives across Cisco’s networking, collaboration, and security offerings, enhancing the value of our synthetic testing solutions.

Qualifications

• 10+ years of product management experience, with a proven track record of leading enterprise/SaaS software products.
• Strong understanding of networking, cloud-based services, and/or application monitoring.
• Experience managing cross-functional teams, delivering products in high-growth environments.