STRIDES Senior Emergency Response Officer

The Senior Emergency Response Officer supports the planning, coordination, and implementation of global outbreak response activities. This role is critical in tracking and reporting on response efforts, while working closely with technical, finance, and operations teams to ensure timely and appropriate mobilization of resources. The officer also develops practical tools and guidance to strengthen emergency response operations and works within established incident management frameworks to enhance outbreak readiness and execution. In addition, the role contributes to knowledge products by developing and managing reports, technical materials, and conflict-sensitive solutions. Working closely with project teams and headquarters (HQ), the officer supports projects by evaluating program effectiveness, overseeing technical and operational activities, and delivering assessment reports. The position also contributes to business development efforts, including identifying opportunities, supporting capture and proposal development, and fostering strategic partnerships.

This position will work mostly eastern time zone hours, with flexibility to work outside of business hours as needed.

Accountabilities: 
Technical Requirements: 

• Supports the activation and implementation of outbreak response activities in alignment with established STRIDES emergency response frameworks and in-country incident management systems. 

• Coordinates day-to-day response activities across technical, operational, and administrative teams to ensure alignment with response objectives and timelines. 

• Serves as a central point of contact for consolidating response information and supporting internal coordination during active outbreaks. 

• Develops, adapts, and maintains tools, templates, SOPs, guidance notes, and job aids to support outbreak preparedness and response activities. 

• Supports standardization of response processes, including reporting templates, deployment trackers, and coordination tools. 

• Contributes to continuous improvement of emergency response systems by integrating lessons learned and best practices into tools and guidance. 

• Provides project staff with overall technical direction and guidance in line with the project expected outcomes. 

• Supports technical aspects of projects including staff and partner capacity building. 

• Monitors and maintains project protocols, instruments, data sets, manuals, training materials and reports related to technical area of expertise. 

• Works closely with the team to ensure project implementation remains technically sound and adheres to company strategy and standard operating procedures (SOP’s). 

• Develops or writes technical briefs, reports, or other necessary materials to facilitate research, best practices, policies, and procedures. 

• Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines. 

• Assists with the implementation of research studies by providing technical support and overall management to ensure coordination and field-level implementation. 

• Provides mentorship and team building at the task level. 

• Collaborates with the research and evaluation team to interpret data sets and other assessment findings. 

• Provides technical support in the development and dissemination of tools, materials, reports, papers, and intervention for research projects. 

• Provides technical input on subject matter best practices to assist with implementation 

• May create technical portion of the project plan, within the given resources and financial constraints. 

• Assists with implementing components of the technical portions of the project plan 

• Develops and monitors technical work plans and budgets. 

• Participate in client / funder meetings and draft reports / presentations

Business Development and Client/Funder Support:

• Builds productive working relationships internally and externally. 

• Collects data for inclusion in proposals, which consist of assisting with proposal research and developing proposal strategies. 

• Draft proposals, budgets, and work plans. 

• Participate in business development meetings with partners and clients.

Operations Management (Finance, HR, etc.):

• Liaise closely with STRIDES Fina