SENIOR PRODUCT MANAGER DIGITAL

Digital Automation Manager

 

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages. 

 

As Montefiore has built paths to deliver lifesaving health outcomes to underserved communities, we are looking to the future of tech-enabled care delivery to create better experiences for patients, providers, and operations teams. Montefiore is actively investing in its digital teams as a new system-level priority, and we are seeking Digital Business Analyst who are excited to define new ways of work and experiences to change the way individuals interact with the healthcare system.

 

Business Analysts at Montefiore are responsible for the ideation, development, value delivery, and ongoing evolution of intelligent automation to improve patient experience, enable clinicians to focus on delivering care, and provide the tools to allow operational leads to seamlessly conduct their work. As we are building this new function, business analysts are expected to have an entrepreneurial mindset to prioritize and define new experiences, work in cross-functional teams, and focus on change management to ensure optimal end-user experiences, adoption, and delivery of digital solutions. Our teams are directly focused on tangible solutions that improve patient access, reduce clinician burnout, create optimal operations, and thoughtfully deploy analytics.

 

This is an opportunity for talented business analysts to use their skills to improve health for a diverse community and re-design the healthcare experiences. Our digital strategy touches all aspects of the health system, providing ongoing sources of growth and impact.  Montefiore Business Analysts will participate in guiding clinical, operations, and technology projects and processes to embrace a new way of doing things.

 

We offer:

The scope of our digital transformation is the full scale of Montefiore Einstein, including 10+ hospitals, hundreds of ambulatory sites, an academic institution, a care management organization, and more. We are seeking and reward creative thinkers who relish solving the toughest challenges in healthcare and derive satisfaction from effectively understanding their end-users and delivering solutions end-users celebrate. 

 

In addition to enormous possibility, we offer a comprehensive benefits package to support your growth and wellbeing. Benefits include 37 paid days off per year, employer contribution to retirement plan, and robust health, dental, and vision insurance.

Opportunities for professional growth and development, including a learning journey specifically for our business analysts.

A collaborative and innovative work environment in which your efforts will improve people’s lives.

The opportunity to contribute to this transformation from digital inception.

Enterprise-level exposure to an engaged, supportive executive leadership team.

Opportunity to use both your strategic and tactical talents to benefit the organization.

 

 

 

Responsibilities include:

• Leads and oversees automation implementation across various Lines of Business. Manage multiple projects concurrently, ensuring a thorough understanding and accurate documentation of workflows, processes, business rules, data, systems, for a holistic view of the business. Supports and coordinates the development, documentation, analysis, and review of business requirements and processes. Ensure processes are ready for automation; if not, identify and alert stakeholders. Align strategic goals and objectives with decisions regarding products and services, partners and suppliers, organizational structure, capabilities, and key business and IT initiatives. Educate and mentor team members and peers across the organization. Mentor and train Business Architects in automation best practices, product and technologies.  Delivery of services and processes to stakeholders.  Managing stakeholder’s expectations and outcomes.