Senior Business Analyst – Insurance / Claims Systems

<strong>Location: </strong>Remote<br />
<strong>Type: </strong>Contract (1-2 weeks), part time<br />
<strong>Start Date: </strong>ASAP<br />
<strong>Extension:</strong> Possible extension into implementation phase<br />
<br />
At Sphere, we combine global expertise and local insight to help people and companies turn their ambitious goals into reality. We're now looking for a Senior Business Analyst to join one of our partner teams and lead the discovery and strategy phase for a core systems transformation at a mid-sized insurance company.<br />
<br />
<strong>Responsibilities:</strong>
<ul>
<li>Assessment of current claims and accounting systems (e.g., ProLaw), workflows, and pain points.</li>
<li>Engage stakeholders across business, finance, and IT to gather requirements and document as-is processes.</li>
<li>Define to-be state processes, identify opportunities for improvement, and document future-state vision.</li>
<li>Develop a business and technical requirements package to support system selection and solution planning.</li>
<li>Contribute to evaluating potential claims management solutions (system-agnostic at this stage).</li>
</ul>
Produce key deliverables including: process maps, fit-gap analysis, implementation roadmap, business case and executive summary, etc.<br />
<br />
<strong>Requirements:</strong>

<ul>
<li>5+ years of experience as a Business Analyst or Consultant in insurance or financial services.</li>
<li>Deep understanding of insurance claims workflows, terminology, and system touchpoints.</li>
<li>Experienced in documenting business and functional requirements.</li>
<li>Experience producing implementation roadmaps and supporting system evaluations.</li>
</ul>
<br />
<strong>Nice to Have:</strong>

<ul>
<li>​​​​​​Prior experience working on claims system transformation projects.</li>
<li>Exposure to or evaluation of Claims Management systems.</li>
<li>Background in consulting or pre-sales (good at shaping solution direction).</li>
<li>Familiarity with RFP or vendor selection processes.</li>
</ul>