Family Time Coordinator (Social Service Assistant)

Initial Posting Date:

09/02/2025

Application Deadline:

09/18/2025

Agency:

Department of Human Services

Salary Range:

$4,023 - $5,575

Position Type:

Employee

Position Title:

Family Time Coordinator (Social Service Assistant)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Imagine an opportunity to help families by ensuring they can spend quality family time together. Imagine a position where every day is unique and your ability to adapt and be flexible is valued. If you're looking for interesting workdays and a chance to make a difference, this Family Time Coordinator position may be for you!

Summary of Duties

As a Family Time Coordinator, you will:

• Coordinate and schedule visits, ensuring safety and clear communication with all parties involved.

• Explain visit agreements and rules to clients, families, and caregivers, setting clear expectations.

• Monitor visits, address any issues that arise, and document outcomes accurately.

• Support caseworkers by engaging with clients, contributing to assessments, and assisting in decision-making.

• Provide transportation for children and families, ensuring safety during travel and visits.

• Prepare court notes, attend meetings and conferences, and testify in court to support legal proceedings.

• Maintain accurate records and give feedback to service workers to facilitate change and review client progress

• Represent the organization at community events by assisting with planning, setup, and engagement activities to foster positive, personable connections with community members and reduce barriers to interaction with Child Welfare services.

Minimum Qualifications

• One year of experience working in a human services or behavioral health setting; OR

• An associate degree in any field; OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience proactively communicating through different modes of communication (examples: cell phone, email, in-person, Microsoft Teams).

• Experience working with children in a professional or volunteer capacity.

• Experience accurately and objectively documenting observations without bias.

• Experience using time management, organization, and prioritization skills to meet deadlines.

• Experience working alongside colleagues to achieve a common goal.

• Experience using Microsoft Office products, including Word, and Outlook.

• Experience providing service with a trauma-informed lens to vulnerable families who may exhibit challenges in controlling their emotions and de-escalatin