Sr Technical Implementation Engineer I
Alkami TechnologyAbout the role
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
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As a Senior Technical Implementation Engineer, you will be a part of a growing team of talented engineers responsible for implementing and supporting Alkami’s complex enterprise banking software solutions in a fast-paced, results-oriented environment. As an experienced engineer, you will help to define processes and procedures while mentoring junior-level engineers. Candidates will help to drive key company initiatives focused on efficiency and scalability.Essential Duties & Responsibilities
Provide product-specific technical expertise and leadership
Integrate with 3rd party vendors utilized by Credit Union and Bank systems
Install, configure, customize, and resolve all technical issues related to Alkami Digital Banking Products
Identify technical challenges and provide recommendations for improvement, focusing on client satisfaction and efficiency
Work closely with internal stakeholders to resolve complex technical issues
Ability to solve most high-level problems independently
Assist in mentoring junior-level team members
Go-to person for a wide range of problem complexities and areas
Minimum Years of Experience
5+ years in Fintech or Banking
Required
3+ years general development experience (i.e. C#, Java, Python, JavaScript)
2+ years of general database experience (i.e. MSSQL, Oracle, MySQL, Postgres)
Strong sense of urgency and ownership to drive technical challenges to completion
Experience collaborating with both internal and client-facing technical resources
Proven ability to communicate challenges to technical and non-technical stakeholders
Good written and verbal communication skills
Preferred
Experience implementing systems with a focus on scalability and high availability
Desire to continually learn and keep up-to-date with technologies
Comfortable suggesting ways to incorporate new products and policies to help enhance efficiency and productivity
Experience working with financial or healthcare software products
Cool Things to Know
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted
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