342 - Technical Specialist - Haemobank (VA)

Bloodworks Northwest is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based.


We have an excellent new job opportunity for a Technical Specialist to join our Quality Systems team here at BloodworksNW. The incumbent in this role will need to have specific responsibilities and possess a high level of primary expertise and/or Center of Excellence in one of these areas: Transfusion Services Laboratory Information Systems, Technical Development and Training, Equipment Management, Process Management, Reagent Management, Clinical Trials and Remote Allocation, with an expectation to serve as backup for each other from time to time. Provide technical expertise and leadership associated with the development and implementation of new and revised methods for the Transfusion Service Laboratory (TSL). Support departmental projects and participate in interdepartmental projects in accordance with established priorities and timelines. Coordinate Standard Operating Procedure (SOP) revisions and validations. Design, coordinate, and develop appropriate evaluations of new or revised methods to ensure changes are effective.

Principal responsibilities include, but are not limited to:
As a member of the leadership team:
• Demonstrate trust in each other and have assurance that issues discussed will be kept in confidence.
• Provide timely and honest feedback to team members regarding how the team functions.
• Challenge and support peers to ensure each department or group contributes to the organization's success.
• Function effectively within the team and participate and contribute constructively to produce results collaboratively.
• Ensure the department's actions comply with applicable laws, regulations, and Bloodworks policies and practices.
• Recognize potentially hazardous materials, equipment, and situations and follow safety procedures to minimize risk to self and others.
• Responsibly support the TSL budget.
• Proactively recommend systems, resources, and procedures to achieve the department's success.
• Ensure the workforce's safety by implementing safety policies and monitoring incidents.
• Provide timely and honest feedback to department leadership regarding the team's overall function and performance.
• Maintain confidentiality.

Within the department:
• Assist in setting department goals and objectives consistent with Bloodworks' mission.
• Consistently model values of Bloodworks and coach for the same expectation; contribute and build upon current practices and procedures in support of values, mission, and goals.
• Ensure all applicable departmental documents and procedures are adhered to by staff, and report any discrepancies to department management.
• Participate in interviews and assess qualifications based on the needs of positions.
• Establish and maintain cooperative relationships with coworkers and customers.
• Exhibit respect for others and help others willingly

Technical Specialist - Center of Excellence: HemoBank/Remote Allocation:
• Assists in maintaining and reviewing remote allocation metrics.
• Collaborates within TSL and other Bloodworks Northwest departments on projects impacting the BloodTrack program, including changes to the TSL computer system and/or blood product inventory.
• Performs troubleshooting for BloodTrack/HaemoBank errors or connectivity issues and initiates appropriate resolutions and/or nonconformance reports.
• Serves as an RA liaison to external customer sites, BWNW IT, and internet service providers regarding the BloodTrack RA program.
• Assists in coordinating the installation of new and/or replacement BloodTrack storage devices at customer sites in partnership with the additional department and customer resources.
• Assists in designing and performing hardware and software validations related to BloodTrack implementations and upgrades.
• Participates in training for new BloodTrack customer sites and provides ongoing education for new staff at existing sites.
•Performs as a high-level Technologist in support of TSL benchwork as assigned.
Assists in the development and revision of BloodTrack SOPs and job aids.
• Participates in on call support services for the RA program.
• Assists with software and hardware updates for BloodTrack systems and storage devices, including