ADMINISTRATIVE COORDINATOR 1/2/3/4

Posting number: AC1234-224163-73026KK

Department: Louisiana Works

Division: Office of Management & Finance

Job classification: ADMINISTRATIVE COORDINATOR 1

Posting type: Open

Categories: Administration, Administrative Assistant, Clerical & Data Entry, Miscellaneous, Customer Service

Summary

Office of Management and Finance 
Division: Mail Unit/Mail Messenger 
Location: East Baton Rouge Parish

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

The Administrative Coordinator coordinates all front desk and reception activities for the Louisiana Works headquarters office complex. Serves as the primary point of contact for customers, vendors, contractors, employees, and visitors by providing information, responding to inquiries, and directing individuals to the appropriate resources or personnel. This position requires ongoing coordination with agency staff, divisions, and external representatives to ensure efficient daily operations and the delivery of professional customer service.

The Office of Management and Finance (OMF) oversees the agency’s fiscal operations, budgeting, procurement and contracts, human resources, and other key administrative functions. We provide the internal support and oversight needed to ensure efficient, accountable, and transparent agency operations. OMF does not deliver direct services to the public.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customer.

Examples of duties

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Details: 

• Provides information and responds to inquiries regarding agency operations, including Unemployment Insurance, Workforce Development, Workers’ Compensation, Management and Finance, the Office of the Secretary, and Legal Division services. 
• Communicates and coordinates with agency personnel, managers, and representatives regarding front desk procedures, visitor assistance, and special requests. 
• Maintains filing systems, records, reports, and databases; reviews documents for accuracy and completeness; compiles data and prepares reports, tabulations, and routine correspondence. 
• Distributes employee parking permits, prints and distributes agency forms, and maintains knowledge of current forms and procedures. 
• Answers telephone calls, performs data entry and typing assignments, operates office equipment, assists with property inventory activities, and monitors the cleanliness and organization of the front desk and lobby areas. 
• Perform duties assigned by the Administrative Services management 
• Perform clerical duties associated with Administrative Services responsibilities 

Position-Specific Details:
Location: Baton Rouge, La
Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty
Career Progression Group: Administrative Coordinator 1, Administrative Coordinator 2, Administrative Coordinator 3, or Administrative Coordinator 4

Please click on the links below to learn more about each job level:
ADMINISTRATIVE COORDINATOR 1
ADMINISTRATIVE COORDINATOR 2

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Company

State of Louisiana

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