Field Client Manager- LexMachina

Do you enjoy being part of a team that delivers exceptional customer experiences? 

Do you have experience in legal technology, analytics, or professional services sales? 

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role 

As a Field Client Manager for LexMachina, you will be responsible for driving revenue growth by retaining, expanding, and selling LexMachina solutions to a portfolio of corporate legal departments and law firms within your assigned territory. 

This is a quota‑carrying role focused on owning the overall health of customer relationships, developing long‑term strategic partnerships, and positioning LexMachina as a critical solution for litigation strategy, competitive intelligence, and business development.

Responsibilities 

• Meeting and exceeding assigned revenue goals and performance objectives 

• Managing and growing a defined book of LexMachina accounts, including renewals, expansions, and new opportunities 

• Negotiating and renegotiating contracts resulting in an aligned objective and long-term client success 

• Planning and owning territory or account approach, and managing resources 

• Developing solid relationships with key customer contacts and decision makers, including legal and executive stakeholders 

• Delivering clear, compelling presentations to legal, operational, and executive‑level audiences 

• Maintaining accurate records of all sales activity, pipeline, and opportunity progress in CRM tools 

• Collaborating cross-functionally to provide customer feedback, and convey market insights and sales initiatives

Requirements 

• Proven experience in sales and account management within a B2B environment 

• Demonstrated success negotiating contracts and closing business 

• Have experience interacting with C-level corporate executives 

• Have solid understanding and use of strategic selling techniques and CRM systems 

• Have solid communication, interpersonal, and presentation skills 

• Be able to effectively partner and collaborate across teams and externally 

• Be able to occasionally travel (less than 10% of the time). 

Work in a way that works for you

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.  We promote a healthy work/life balance across the organization. We offer an appealing worki