POS Quality Assurance Analyst

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About this Role:
As a QA Analyst on the Manufacturer Solutions Client Success team, you will be responsible for various operational aspects of support, analysis, and quality assurance related to GoodRx’sPoint of Sale (POS), patient access and affordability programs. You will ensure the accuracy of pharmacy claims data and proactively identify issues in data flow between GoodRx and its processing partners. This role requires strong collaboration across departments including Data Engineering, Business Intelligence, and Subject Matter Experts, ensuring accurate and timely claims data delivery for both internal and external stakeholders.

Responsibilities:

• Collaborate with internal subject matter experts (Business Intelligence, Data Engineering, Pricing Operations, Program Implementation, and Account Management) to develop robust processes and ensure accurate and timely reporting of pharmacy claims activity.

• Develop standard processes for auditing claims data on a recurring basis, identifying trends, patterns, discrepancies, and potential errors.

• Support audit requests by external partners and vendors by providing validated and structured data.

• Ensure data accuracy, reliability, and adherence to program business rules and benefit design; proactively identify and address data issues.

• Partner with Finance on month-end activities, reimbursement workflows, and revenue recognition.

• Collaborate with Sales Operations to support optimal sales pipeline reporting to Commercial leadership.

• Perform quality control on new program setups and requested updates.

• Maintain detailed records of testing activities, findings, and corrective actions.
   

Skills & Qualifications:

• 3–5 years of professional experience in complex QA environments involving pharmacy claims

• Healthcare and claims data experience preferred

• Proven ability to develop effective QA logic and testing methodologies.

• Excellent written and verbal communication skills and keen attention to detail.

• Deep understanding of claims adjudication engines and system logic variations across different adjudicators.

• Strong proficiency in SQL and tools such as Looker, Excel, and Google Sheets.

• Critical thinking skills and a creative approach to problem-solving.

• A strong curiosity and interest in healthcare technologies.

Education and Experience:

Bachelor’s degree preferred, or equivalent practical experience in a relevant field such as healthcare technology, pharmacy benefits, or data analysis.

All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

$86,000.00 - $138,000.00

New York Office:

$79,000.00 - $127,000.00

Santa Monica Office:

$72,000.00 - $115,000.00

Other Office Locations:

$65,000.00 - $104,000.00

GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great