Technical Solution Specialist - Power Line Construction & Remediation

Description

Technical Solution Specialist - Power Line Construction & Remediation

Salem, OR (Hybrid)

Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped create a positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™.

**To learn more about working at Sigma, view our career page.

**If you do not have supervisory experience, please refer to our other open positions: https://bit.ly/TeamSigmaJobs

**While we list our openings in multiple locations, you only need to apply to one as they are remote.

Please note: This position can work a hybrid remote schedule, with some Portland in-office time needed occasionally, but remote the majority of time. Also, new hires are required to come to our home office in Perrysburg, OH for initial orientation and training for 1 week, paid.

Work area: In and around the Portland, OR metro area, when not working remotely from home.

Technical Solutions Specialist:

• Understand and anticipate customer needs, provide technical advice, and ensure customer satisfaction throughout the lifecycle of the project.
• Collaborate across customer teams, internal teams, and external partners to ensure the technical aspects of the project are progressing as planned during the entire project lifecycle.
• Serve as the primary liaison between clients, subcontractors, and landowners by receiving and translating client requests into actionable tasks, conducting field assessments, resolving issues, and coordinating with internal teams or clients for effective project execution.
• Solving construction issues in field, exercising ability to receive questions or concerns, asses issue and provide, advise and implement solutions.
• Be available for travel and fieldwork, being able to attend on-site field meetings to troubleshoot issues and provide technical support.
• Provide technical guidance, training, and mentorship to team members and clients as needed.
• Coordinate technical aspects of projects, specifically in the design and construction phases.
• Identify and mitigate risks associated with technical projects.
• Maintain detailed records of technical decisions, customer communications, and field activities. Prepare status reports as requested.
• Manage incoming correspondence including emails, phone calls with team, client, jurisdictions and public. Owning the appropriate action for resolution.
• Ensure solutions meet regulatory standards by maintaining knowledge of the NEC and NESC electrical codes.
• Read and interpret construction standards as defined by the power company.
• Exercise discretion and independent judgement in managing tasks and decision making.
• Proactively identify potential technical issues and work with the team and customers to resolve them effectively by providing solutions, ensuring the project stays on track.

Requirements

Education & Experience Requirements:

• Education Requirements - Typically requires a bachelor’s degree in engineering, or an equivalent combination of education and experience.
• Experience Requirements - A minimum of 5 years of experience with engineering and line construction operations.
• Technical Expertise - strong understanding of design, electrical construction, and the limitations that can arise during implementation
• Customer Facing Experience, with proven ability to work directly with customers in a professional and confident manner, addressing their needs and concerns effectively and effectively.
• Strong verbal and written communication skills, ability to articulate technical information to non-technical stakeholders and work collaboratively with cross-functional teams.
• Ability to work collaboratively with cross-functional teams, clients, and manage multiple tasks
• Available during the “core” work hours of 8:00 a.m. to 5:00 p.m, Monday-Friday, and occasional evening and weekend work may be required as duties demand.
• Willing and able to travel regularly, including some overnight travel.
• Dependable transportation and valid driver’s license, and car insurance that meets Sigma's minimum requirements
• Able to pass a background check/drug test/driving record check.
• Computer literate – especially Microsoft Word, Excel, Outlook
• Authorize