Lead, PreCruise Revenue

This position is on – site in our Royal Caribbean Headquarters 1050

 

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

The Royal Caribbean Group’s Onboard Revenue Team has an exciting career opportunity for a full time Lead, Pre - Cruise Revenue reporting to the Senior Manager, Precruise Revenue.

 

Position Summary

The Lead of Pre - Cruise Revenue will be responsible for evolving and advancing promotional and pricing strategy for products developed on the platform for Royal Caribbean International (e.g. Beverage, Dining).  This role will report to the Sr. Manager Pre - Cruise Revenue and will be directly responsible for dynamic pricing and the development of one-to-one targeted offers.  The position will work closely with the Onboard Revenue Analytics, Data Science, and Digital teams to develop and implement analytical tools and predictive models.

The successful candidate is proactive and possesses a driving nature to provide significant commercial value to onboard revenue and hotel operations. This candidate should have strong communication skills, strong problem-solving skills, and strong technical skills, in addition to organizational and people management capabilities

 

Essential Duties and Responsibilities

• Evolves pricing to maximize revenue while maintaining a positive guest experience.
• Leverages performance data and works closely with stakeholders to establish product and sailing level targets that ensure total Net Shipboard Revenue goals are met for a portfolio of products on the platform.
• Partners effectively with the Manager of Onboard Revenue Analytics & Data Science to develop dynamic pricing models, tracks, and other analytical tools.
• Makes pricing recommendations to meet targets.
• Owns transition to dynamic and then fully automated pricing.
• Supports personalization efforts and targeted offers—leverages performance and passenger level data to create a robust offer bank, business rules and triggers.
• Works closely with internal Digital, Data Science and IT teams and with external consultants to support the evolution of precruise revenue and accelerate APP revenue growth—contributes to successful implementation of app enhancements, pricing automation, marketing personalization and other related projects.
• Works with various teams to identify opportunities for capital investment in digital, marketing, and product investments to drive incremental revenue.

 

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

 

Knowledge and Skills

• Business and Commercial Acumen.