Quality Assurance Manager

Quality Manager

Purpose

Interfaces and acts as a liaison between Manufacturing and Quality at the Divisional Level using multidisciplinary manufacturing knowledge.  Communicates and resolves Quality related issues in a fast paced manufacturing environment. Supports the Quality and Manufacturing functions by educating employees on quality systems, quality metrics, and customer engineering.  Develops and empowers Quality personnel while improving Manufacturing and Quality relationships.  Is a leader within the department holding employees accountable for business ethics and daily performance. 

Education and Experience

• Bachelor’s degree in Business Administration, Management or related field or equivalent work experience in the preferably in the Aerospace Industry
• Minimum of 3 years of knowledge and experience in the Quality Assurance field

 

Position Responsibilities

• Oversee the Quality department to ensure delivery of high-quality products that meet the customers’ needs
• Provide training, learning and development where appropriate for all employees
• Provide training as required in the quality system concepts, audit techniques, approaches corrective/preventative actions and continuous improvement activities.
• Partner with other departments to ensure the adherence to the Quality Management System and other compliance requirements.
• Collaborates with operations, leaders, purchasing, customer service and others to efficiently meet customer demand.
• Excellent verbal and written communication skills to interact and deal with internal and external customers
• Supports all regulatory and customer quality audits
• Regularly inspects and evaluates products for quality and defects.
• Provide visibility to management of potential quality issues, as well as input on internal perceptions associated with Quality and Delivery performance.
• Works with Manufacturing and Quality Assurance personnel to perform in process review and assure best practices are followed.
• Review applicable organizational policies and procedures, ensuring accuracy and relevance, communicating policy and procedure updates and changes
• Performs other related duties, as required

 

Supervisory Responsibilities

• Hires and trains front-line employees.
• Organizes, directs, and oversees the schedules and work of front-line employees.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
• Works with department leaders to monitor each department and make recommendations to improve performance that impacts the organization