Sales Associate - Pottery Barn Kids & Teen - MarketStreet Lynnfield, MA #6053

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.     About the Role  As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.    You’re excited about this opportunity because you will...  Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards  Achieve established sales and contest goals Maintain knowledge of current sales and promotions  Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders  Utilize effective selling techniques to build multiple sales and increase productivity  Demonstrate comprehensive product knowledge, including features and benefits  Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges  Assist in implementation and maintenance of visual merchandise presentation, signage and lighting  Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed  Process, ticket, and restock merchandise as needed  Perform other duties as assigned by management  Comply with all Company policies and procedures    Why you will love working at Williams-Sonoma, Inc.  We’re a successful, fast-growing company with an entrepreneurial vibe  A technologically and data-driven business  Competitive salaries and comprehensive health benefits  We’re at the forefront of tech and retail, redefining technology for the next generation  We’re passionate about our internal and external clients and live/breathe the client experience  We get to be creative daily  A smart, experienced leadership team that wants to do it right and is open to new ideas  We believe in autonomy and reward taking initiative  We have fun!    We’re excited about you because...  Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale  Succeed in a team environment, while able to work independently & manage your own time  Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box  Know what questions to ask your customers in order to understand their personal cooking style & needs  Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products  Most successful when provided with clearly defined daily sales goals & metrics  High school diploma or equivalent preferred  1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)  Proven ability to prioritize and handle multiple tasks simultaneously  Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques  Part time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)    *Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)         Physical Requirements:  Ability to be mobile on the sales floor for extended periods of time.   Ability to operate POS system.  Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques    Benefits Just for You   Depending on your position and your location, here are a few highlights of what you might be eligible for:    

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities 
• A wellness program that supports your physical, financial and emotional health 
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

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