Senior Computer Technician

Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!     

We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States. 

Our long-term client relationship with NASA has led to a need for a Senior Computer Technician to join the team with Barrios, a teammate company.

The Senior Computer Technician will, at an advanced and leading level:

• Serve as a point of contact (POC) for Division users requiring assistance with IT resources – Answer questions to resolve issues, provide information and instructions, as applicable, or direct users to the correct person/resource for assistance.
• Communicate important IT information to Division users.
• Process IT-related procurements and associated paperwork/documentation to include determining and verifying requirements, justification, security compliance, and submittal of required waivers, prior to submittal of IT purchase requests.
• Process, maintain, and verify accurate information in the NASA Commercial Information Technology Request (CITR) compliance tracking tool.
• Ensure submittal, tracking and approval of all Division IT procurements in the Division's Government-Furnished Equipment (GFE) procurement workflow tool that feeds into CITR.
• Provide support for inventories of IT resources, including computer hardware inventory, configurations and software licenses.
• Provide support for employee processing activities (e.g., new hires, moves, terminations), including requesting new computers, excessing old hardware, and coordinating deliveries.
• Respond to requests for information (i.e., data calls) originating from various sources, including the Exploration
  Integration and Science Directorate (EISD) and Information Resource Directorate (IRD).
• Document and maintain various IT procedures.
• Support IT security processes and documentation.
• Perform other duties as required.
• Lead technical computer software and hardware upgrades.
• Provide advanced local  area network troubleshooting, installation, and support.
• Be knowledgeable of advanced security concepts, protocols, and best practices.
• Provide advanced break/fix support to complex PC and MAC computer configurations.​