Customer Success Engineer (Kubernetes/OpenShift) - Vice President

Job Description:

Job Title Customer Success Engineer (Kubernetes/OpenShift)

Corporate Title Vice President

Location Jacksonville, FL

Overview

We are looking for a highly experienced engineer to join our Customer Success Team, a white-glove service for internal application teams, and a trusted advisor for RedHat OpenShift deployments. As the Customer Success Engineer, you will have a strong background in Linux containers, RedHat OpenShift, and software development or automation with a background in customer facing roles and strong communication skills is also highly desired since this is a customer facing role.

Most of all, we are looking for a someone that shares our passion for helping application teams build automated software deployments in a containerized environment. Our team is built with individuals from a diverse background of experience. So, if you believe your background isn’t a perfect fit, but have a strong interest in the role, we encourage you to apply anyway.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You’ll Do

• Work with application team members of all experience levels to deploy applications

• Develop, test, and deploy pipelines automating container builds

• Communicate the challenges of application teams to engineering and operations

• Create and update documents detailing processes, best practices, and deployment examples

• Lead Genius Bars and Tech Talk meetings with hundreds of application developers

• Facilitate discussions with business leaders from different business units

How You’ll Lead

• Bring challenges faced by customers to the engineering team

• Discuss ongoing issues with operations

• Disseminate information to application teams and the broader organization

Skills You’ll Need

• Coding or scripting like: Java, C++, JavaScript, Bash, Python

• Linux containers in a Kubernetes environment

• Public speaking, written and verbal communications

• Experience in troubleshooting automation of Linux container pipelines

Skills That Will Help You Excel

• Cloud knowledge, particularly Google Cloud Platform

• Automation platforms like Jenkins, TeamCity, GitOps, Ansible, Terraform

• RedHat OpenShift, RHEL

• Experience working with Application Programming Interface driven automation

• Building strong relationships

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $100,000 to $145,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.

Deutsche Bank Values & Diversity

We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Click here to find out more about our diversity and inclusion efforts.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Learn more about your life at DB through the eyes of our current employees: https://careers.db.com/life

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