GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Varied Shift (United States of America)

Scheduled Weekly Hours:

0

Department:

Clinical Support Services

Overview of Position:

Sits with the patient and maintains safety under the supervision of a licensed healthcare worker. Adheres to standard precautions.

ESSENTIAL DUTIES
1.    Sits with and observes assigned patients to ensure needs are met.
2.    Recognizes and reports information to a licensed healthcare worker.
3.    Reports any potentially dangerous behavior to unit staff immediately.
4.    Communicates/utilizes good customer service skills when interacting with families.
5.    Does not leave assigned patient unattended.
6.    Maintains patient’s privacy at all times.
7.    Understands role and may assist staff with some direct patient care.
8.     Other tasks as directed by charge nurse 
9.    Tasking as assigned by charge nurse 
•    Remove trash and linen from patient rooms 
•    Stock Isolation gowns and linens in server drawers
•    Help patients order meals
•    Pass out newspapers
•    Pass water
•    Stock the drink stations and help keep coffee machines clean and emptied
•    Clean and disinfect respirators
•    Strip beds, take dirty equipment to dirty utility room
•    Help transport when they are behind taking patients to the discharge lobby
•    Answer call light – vocera staff
•    Answer phones 
•    Tear down discharge charts
•    Put together new charts 
•    Clean dirty utility rooms by taking trash and linens to shoots
10.    Demonstrates a high degree of flexibility by floating to all areas according to tier level.
11.    Assigned hours are badged to appropriate nursing cost center.

QUALIFICATIONS
1.    High School diploma or equivalency required.
2.    Current CPR certification.
3.    Must have excellent communication skills.
4.    Ability to read, write, explain or describe information to hospital staff.
5.    Attention to detail, able to observe and report findings.
6.    Ability to provide for patients’ safety and communicate with family members in a warm and friendly manner.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Activ