Senior Trainee Affairs Coordinator - Education

Overview

At Houston Methodist, the Sr. Trainee Affairs Coordinator is responsible for working closely with the training and education initiatives for the Houston Methodist Academic Institute (HMAI) under the supervision of the Director of Educational Partnerships. The Sr. Trainee Affairs Coordinator position provides direction, as well as works directly with the postdocs, residents, medical students, graduate students, undergraduate students, and high school students that are doing laboratory research under the mentorship/supervision of an independent scientist within the Research Institute.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Oversees and directs the training initiatives for the Houston Methodist Institute of Academic Medicine trainees to facilitate all aspects of their research education endeavors which may include some public relations and/or efforts to improve the current services available for the trainees.

• Manages the Methodist Academy Postdoc and Trainee Association (MAPTA) and administrative management of faculty oversight committee. Serve as liaison to Education Administration, Faculty and other affiliated personnel.

• Works directly with joint-program trainees, Texas A&M Health Science Center medical students, and other institutional partnerships on various aspects of support for training, development, and professional support.

• Recommends initiatives to improve department scores for employee engagement on department scorecard.

SERVICE ESSENTIAL FUNCTIONS

• Leads Individual Development Plan Project Committee in implementing institution-wide development practices. Serves on management committee for all HMRI events as it pertains to community STEM education and organizational intercultural initiatives.

• Establishes external relationships with organizations who support postdoctoral and graduate fellows while maintaining optimum communications with trainees, to facilitate appropriate management of trainee experiences. Implements Alumni Relation initiatives through newly deployed Alumni Portal.

• Manages the collection, tracking, and reporting of evaluations and grades for joint programs using an on-line database and directs orientation of upcoming individual development plan and OrcID participants. Instructs students as necessary.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Oversees all programming and coordination of activities that are required to comply with institutional and program requirements of the Office of Graduate Studies and Trainee Affairs joint programs (to include management of development as it pertains to NIH & NSF grant requirements, orientation, evaluation & assessment, and quality development standards.

• Ensures compliance with research students' handbook guidelines and expectations, thoroughly understanding Office of Graduate Studies and Trainee Affairs joint programs policies and procedures.

• Compiles and assesses trainee data metrics for satisfaction and development for implementing new processes. Maintains and manages relationship with current and past trainees for a