Oracle CC&B Technical Architect

Posting End Date:

October 18, 2025

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

Are you a technical expert with experience in providing Oracle CC&B technology solutions? This is an opportunity to step into the multifaceted world of utility technology where your expertise in Oracle CC&B will power critical billing solutions and drive digital transformation for our USUI Program. The incumbent will play a key role in architecting scalable solutions, crafting robust system components, and delivering end-to-end technical implementations that shape the future of utility operations. Read on! #topemployer

We offer opportunities for growth, a competitive benefits and pension plan, and generous time off. Apply today, we'd love to hear from you! #joinourteam

Note: Internally this role is referred to as Specialist II TIS Solution Architect – Customer Care & Billing

What You Will Do:

• Lead all aspects of the architecture and design of Oracle CC&B technology solutions supporting business requirements on projects.

• Ensure design solutions delivered are aligned with the requirements in the technical/logic design.

• Design secure scalable Oracle solutions: Architects end-to-end Oracle-based systems, ensuring alignment with business goals and IT strategy.

• Lead technical implementations: Oversee the deployment of Oracle applications, databases, and middleware, ensuring performance and security.

• Install, setup, configure and fine-tuning of the entire Oracle CC&B stack including working with infrastructure and cloud team.

• Optimize system architecture by Identifying and resolving architectural bottlenecks, improving system efficiency and reliability.

• Provide technical solutions and guidance during the detailed design, build, test, and deploy phases of IT projects.

• Provide technical governance: Establish best practices, standards, and frameworks including security for Oracle technology usage across the organization.

• Deliver expert-level troubleshooting: Resolves complex Oracle performance and configuration issues that go beyond standard support.

• Perform deep-dive diagnostics: Use advanced tools and methodologies to analyze system behavior and root causes of issues.

• Implement performance tuning: Enhance database and application performance through fine-tuning and optimization strategies.

• Support mission-critical systems: Provide high-availability and disaster recovery planning for Oracle environments.

• Ensure the successful implementation of the Oracle CC&B most complex, larger scale, and cross-functional new/enhanced systems on time, in scope and within budget.

• Create system design models, specifications, architecture and landscape diagrams, and charts to provide direction to system programmer and development teams.

• Identify and implement process improvements to other solution architect team members and developers.

• Present findings and make recommendations to senior management / leadership.

• Identify the developmental needs of others and mentor others to improve their knowledge or skills.

• Develop and maintain all technical standards, design patterns, reference architectures and roadmaps for a Reference Architecture Framework containing a broad collection of foundational services.

Who You Are:

Required:

• Related University degree or Technical Diploma in IT, Engineering, or related subject area.

• Minimum 7 years of experience in Oracle CC&B as a Technical Solution Architect or Senior Consultant, leading multiple end-to-end implementations.

• Good understanding of utility industry processes and how they translate into CC&B functionalities.

• Hands-on experience with installation, setup, configuring, troubleshooting, performance tuning and customizing CC&B modules and stack.

• Knowledge of integration methodologies and experience working with third-party platforms.

• Ability to engage with stakeholders, manage expectations, and communicate effectively with technical and non-technical audiences.

• Strong problem-solving and analytical skills, with a focus on system performance and client satisfaction.

Preferred:

• Oracle Uti