Lead Senior Consultant

Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Founders Eric Newell, Becky Newell, and Cody Marshall recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2024 Inc. Best Workplaces Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement.  As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We also have office locations in Fargo, ND, Minneapolis, MN and Winnipeg, Manitoba, where we welcome our teams to collaborate in person. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members.
It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey! 


What are we looking for? A Lead Senior Consultant, Dynamics 365 | Customer Engagement (D365 CE) / CRM / Power Platform to provide strategic leadership for clients that are implementing or upgrading D365 CE applications and add-in products.  They will be responsible for business process and application design, mapping to client business requirements, ensuring solutions align with business goals. 

A Day in the Life

• The Lead Senior Consultant is responsible for working with the Solution Architect on the overall solution design for the client's D365 CE implementation or upgrade project, including business process, system configuration, customization and integration with third party applications 
• Collaborate with Project Management to provide leadership and ensure alignment with project governance structure
• Provide strong leadership, partnering with clients to drive organizational adoption of new or changed processes and systems
• Facilitate discussions with business and technical stakeholders to extract critical business requirements and present a vision and solutions in the form of process design, software products, customizations, and integrations to meet those needs
• Works as a key leader within our implementation delivery team to develop a solution proposal and execution plan that includes scope, assumptions, implementation plan, and solution options to meet project goals as well as longer term needs
• Provides leadership and guidance to the project team throughout the implementation to ensure accurate delivery of project plans
• Maintains knowledge of third-party software vendors to leverage complementary offerings and effectively compare solutions
• Provides current best practices and solution alternatives as part of functional design documents
• Communicates complex topics regarding solutions and related projects to audiences both with and without deep technical skills
• Performs demonstrations of D365 CE to clients as part of project execution and proof of concept, Joint Process Design methodology
• Facilitate design decisions across key areas including Change Management, Configuration, Development, Integration, Infrastructure, Security and Storage
• Provide guidance on integration and solutioning with the Power Platform
• Provide thought-leadership and architectural guidance/reviews on strategic Dynamics 365 and Power Apps implementations
• Build POCs and solutions to analyze ambiguous customer situations and to determine appropriate solutions as necessary 

Preferred Qualifications

• 6+ years leading D365 CE implementations or upgrades in client-facing roles
• At least 10 full life cycle D365 CE Implementations
• Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes
• Travel to client worksites nationwide will be required
• Experience with Joint ERP + CRM projects
• Working knowledge of D365 CE integration tech