Account Director

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Avant – Part of Real Chemistry – is a leader in peer-to-peer marketing for pharmaceutical and biotechnology companies, creating comprehensive communication strategies and plans that deliver superior medical and health education to healthcare professionals across multiple channels.

We are looking for an Account Director to join our growing team! The Account Director (AD) will operate as the strategic lead for the peer-to-peer channel, including assisting brand partners with the development and management of their tactical plan. The main focus of this individual is to provide strategic leadership to the Avant/DWA team and account that meets or exceeds clients' expectations by providing peer-to-peer best practices and innovative recommendations and measurements to move our partners’ brands forward. In addition, this individual will oversee and provide management, direction, and support to the Account Executives (AEs) and Project Administrators (PAs) within their strategic account(s).

This role will be a hybrid remote position based in Indianapolis.

What you’ll do: 

• Drive strategic partnerships with clients via an advanced understanding of brand strategy and demonstrate learning agility to be proficient in strategic assignments

• Command a working knowledge of the concept, structure, and value of peer-to-peer education

• Provide peer-to-peer channel insights and recommendations

• Develop a forecast for the peer-to-peer channel (business plan)

• Lead the strategic direction of the peer-to-peer programs

• Establish measurements for tactics determined by the brand

• Adjust strategies based on market dynamics as well as competitor activities and products

• Adjust strategies based on ROI or ROE of tactics

• Consult, analyze, and interpret data as it relates to the peer-to-peer channel

• Command a working knowledge of general brand management

• Capture learnings and provide feedback into mix and channel strategy

• Actively participate in the brand planning process as requested

• Provide strategic guidance to internal teams as necessary throughout project execution in order to have effective medical, legal, and regulatory reviews

• Must understand the importance of and have demonstrated proficiency in managing the needs of the client

• Provide status updates to the brand

• Maintain ongoing client relationships throughout Avant projects and beyond

• Seek new business opportunities and lead proposal development

• Be recognized within Avant and among clients as an expert in understanding pharmaceutical/biotech marketing

• Demonstrate proficiency in supervising a staff of AEs and PAs; understand the significance and responsibility associated with being a leader of business and people within an organization

• Collaborate with your supervisor to forecast resources and assign appropriate staff

• Establish clear performance goals and provide regular feedback at 1:1s, including ongoing informal and formal performance reviews

• Ensure complete understanding of the AE and PA roles and the career path model and provide