Customer Service and Internet Sales Representative

Description

Come work with best! Walt Massey Auto Group is now hiring. If you’re looking for success, professional training and are truly committed to learning the automotive sale industry we welcome you to apply today to join our family at Walt Massey Auto Group. Apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive highly-specialized on the job training and ongoing personal development for each position within our organization.

What we offer

* Fun, friendly work environment

* Health insurance

* Dental, vision insurance

* 401 (K) plans

* Paid Holidays

* Paid vacation time

* Paid training

Requirements

BDC Representative Responsibilities:

• Answering incoming phone calls and online inquiries.
• Exceptional Customer Service
• Exceptional Daily Attendance
• Positive Attitude and ability to take feedback
• Logging customer details and comments in our system.
• Scheduling appointments and following up with any "no show" customers.
• Maintaining thorough, up-to-date knowledge of our products.
• Greeting, assisting and treating all clientele with courtesy and respect.
• Adhering to all company policies and procedures.
• Maintaining contact with customers to ensure they are happy with our service.
• Ensuring potential customers are aware of any promotions.
• Assisting with various other tasks at the dealership.
• Proficiency with a computer including Excel