Sr. Sales Operations Analyst

WHAT IS BOX? 

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

Our Sales Operations team sits at the heart of a rapidly growing Sales organization, and your responsibility as a Senior Sales Operations Analyst will be to manage end-to-end Sales Revenue forecasting, supporting an assigned Sales Leader. Your efforts will influence the entire spectrum of our sales cycle, driving improved sales efficiencies and ultimately helping the sales team meet their targets. You will be an integral part of the operational backbone of the company and will have cross-functional interactions with nearly every department in the company. A successful candidate will have demonstrated the ability to proactively and effectively work with all organizational levels within a fast-moving high-technology company. Your success in this arena, as well your ability to take initiative and solve a variety of problems, will open up pathways toward owning a higher-level of responsibilities within Go-To-Market Operations.

RESPONSIBILITIES

• Support your assigned Sales Leaders, CRO and COO in managing Revenue, Renewals, Pipeline and Sales Capacity.

• Manage Sales Process Verification; Including the deal review and forecasting processes

• Enhance the process for deal review and forecasting.

• Execute the sales processes with the sales leadership team and individual sales reps to achieve revenue goals.

• Working closely with the management team to ensure individuals territories are setup properly and work through any modifications that are needed to ensure the best performance.

• Produce insightful reporting on the overall performance of the business and potential areas of opportunity

• Sales Execution; Identify process inefficiencies and ineffectiveness in Sales Programs

• Create tools, processes, mechanisms, and automation that reduce the burden on our sales teams and functional partners in supporting sales’ objectives. 

• Diligently plan initiatives, readying the sales organization through top-down communication and peer-driven social campaigns which clearly highlight why the old method is no longer appropriate and what must specifically change to meet new business conditions.

• Isolate and reinforce the behaviors (including skills and time-spend) of our best sales people and managers. Ensure any guidance or enablement we provide is based on best demonstrated practice.

• Actively monitor implementation of new initiatives, root causing the barriers to adoption, and quickly taking corrective action.

SKILLS AND EXPERIENCE

• BA/BS or equivalent 4-year degree required

• 2-3 Years Professional Work Experience

• Finance, Operations or Consulting Experience is a plus

• Familiarity with Salesforce and other Software-as-a-Service a plus

• Excellent Business Analytics Tools Skills

• Microsoft PowerPoint and Excel Skills

• Tableau and SQL is a plus

• Comfortable working in a startup like environment that is fast-paced and nebulous; demonstrating tenacity and resiliency

• Ability to take in evidence from multiple sources, analyze, and make decisions quickly

• Tendency to see 'the big picture' and use that to prioritize and drive business value in the right ways

• Self-motivated, able to work independently as well as contribute to a cross-functional and global teams

• Positive attitude; takes ownership and initiative to fix proble