Food and Beverage Manager

The Lodge Food & Beverage Manager is tasked with cultivating a World Class Customer Service experience for guests and team members. The ideal candidate will be a collaborative leader that is focused on the overall success of The Lodge and Seed & Social. In addition to the responsibilities outlined below, this position will oversee the new in-house dining program including the development of overall vision, content creation, and service standards.  

The Lodge Food & Beverage Manager Duties

• Oversee the daily food and beverage operations. 

• Work through details with Chefs on all meals; custom menu requests, seasonal offerings, table setup, buffet/plated meal presentation, dietary restrictions, sustainable kitchen initiatives, etc.  

• Lead reviews with food & beverage team to confirm all timelines, special requests, allergy, and VIP notes between FOH and BOH kitchen staff align.  

• Build out the food & beverage content, reports, tracking and trends via Opera Cloud. 

• Address any food and beverage guest complaints in a timely and professional manner. 

• Continue to build and create catering solutions with Chefs to meet Seed & Social standards.  

• Place orders of all non-alcoholic drinks, snacks, to-go packaging, and serve ware. 

• Manage all invoicing of purchases. 

• Collaborate with Events Team and Kitchen Team on daily processes, upcoming events, and day of implementation.   

• Interview, hire, train, and evaluate food & beverage team members, ensuring consistent delivery of the brand experience. 

• Set schedules of staff based on dining needs. 

• Oversee team members' daily tasks. 

• Perform reviews and coordinate standard check ins with team members. 

• Collaborate with General Manager and Chefs to develop the new dining program at The Lodge. 

• Create and implement SOP’s, service standards, and safety procedures for the new food & beverage program. 

• Educate our in-house team members and guests on our local suppliers and techniques to ensure our mission of sustainability. 

• Other duties as assigned

The Lodge Food & Beverage Manager Requirements

Education: High school diploma or equivalent required. Bachelor’s degree in related field preferred. 

Years of Related Experience: Minimum 5 years’ experience in the Food & Beverage Industry as well as a minimum of 2 years’ experience in a kitchen management or leadership role. 

Licenses/Certifications: Must be able to obtain your World Class Customer Service Certification as well as ServSafe certification within the first 90 days.   

   The Lodge Food & Beverage Manager Abilities

•  Opera Cloud Knowledge:  Highly Preferred