Media Account Manager

WHO WE ARE  

Zeta Global (NYSE: ZETA) is the Data-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. 

THE ROLE

We’re looking for an enthusiastic client facing Media Account Manager to lead the day-to-day management and orchestration for key accounts. This role is critical in leading our internal teams and ensuring we deliver for clients above and beyond expectations. This role will be accountable for well-managed projects, timely deliverables, and budget adherence. The Media Account Manager serves as an account lead over several digital disciplines and is responsible for orchestrating the interworking of the separate discipline team leads. We are looking for someone who can be a true partner to our clients, cross-functional teams and support the organization in evolving our operations. This role is based out of New York City.

Responsibilities:

• Shepherd deliverables and timelines and hold team members accountable.
• Assess client needs and communicate defined needs to internal team members.
• Communicate clear goals and objectives across internal discipline leads.
• Provide client deliverables that go beyond expectations and provide strong rationale.
• Ensure that deliverables are clear and precise
• Become a subject matter expert in the client’s business by understanding competitive landscape, services, products, trends and their industry overall.
• Continue to advance media knowledge and be able to answer basic media questions.
• Ensure all team members have clear budget knowledge and performance measures.
• Collaborate to building account efficiencies, streamlining operations, and enhancing communication.
• Develop and own project/status reports and be accountable that follow ups are shared in a timely manner.
• Ensure deliverables are meeting Zeta standards and best practices.
• Be able to quickly trouble shoot client operations challenges and provide solutions.

Desired Skills and Experience:

• 3+ years of professional experience in account management in a digital media environment
• Paid digital media experience within retail, auto or travel industries preferable
• Ability to lead and communicate effectively with various agency partners and internal cross functional teams.
• Strategic thinking balanced with the ability to make decisions and recommend actionable strategies
• Proficient in project planning, presentation development and delivery, and the ability to take ideas from ideas and concepts to final deliverables
• Ability to work in a fast-paced environment where directions can change quickly
• A positive attitude that is always thinking beyond the ask
• Strong interpersonal skills and ability to work in high-pressure situations.
• Robust organizational practices
• Proficiency in Microsoft Products: Excel, Word, PowerPoint
• Exceptional verbal and written communication skills, with an eye for details.

BENEFITS & PERKS 

• Unlimited PTO 
• Excellent medical, dental, and vision coverage 
• Employee Equity and Stock Purchase Plan 
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! 

SALARY RANGE 

The salary range for this role is $60,000.00 - $70,000.00, depending on location and experience.  

PEOPLE & CULTURE AT ZETA 

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. 

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: