Manager, Revenue Operations

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

We’re looking for a Manager of Revenue Operations who can roll up their sleeves as an exceptional individual contributor while also playing a strategic leadership role within our RevOps team. This role will own operational excellence for Grow’s internal-facing functions: Clinical, Success, Credentialing, Onboarding, and Community. It will be a mix of high-level strategy and hands-on execution. You’ll lead cross-functional initiatives, own complex HubSpot workflows and partner closely with internal operations leadership to drive performance and process improvement. You'll manage a team of people and processes while setting a high bar for what “great” looks like. This role combines hands-on sales operations execution with team-building and cross-functional leadership in a high-growth, early-stage environment.

What You’ll Be Doing: 

• Own Internal Ops systems in HubSpot: Build, optimize, and maintain workflows, automation, and reporting across our internal operations teams.
• Lead & mentor: Manage and develop sales operations team members (including associates), fostering a culture of execution, collaboration, and learning.
• Project management: Lead high-impact initiatives from concept to execution using best-in-class project management practices.
• Process improvement: Continuously evaluate and improve sales processes; lead change management for new tools, systems, or workflows.
• Collaborate with internal leaders: Partner with Clinical Excellence, Provider Success, Credentialing, Onboarding, and Community leaders to build systems that scale and streamline their work.
• Design and deliver reporting: Provide clean data, dashboards, and insights that improve accountability and effectiveness across internal teams.
• Drive cross-functional projects: Lead initiatives across internal functions that improve service delivery, process adherence, and performance tracking.

The base compensation range for this position is:

Zone 1 (NYC, SF, Seattle Metro Area) : $142,000 - $159,000 USD  

Zone 2 (All other US locations):  $130,000 - $145,000 USD

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

You’ll Be a Good Fit If:

• 5+ years in Sales or Revenue Operations, preferably at a high-growth startup (Series A-C+).
• Min of 3 years proven experience leading teams and/or mentoring junior ops talent.
• Deep knowledge of Hubspot, including Professional+ level experience in Sales, Service, Marketing, and Ops Hub, AI Agents, Helpdesk, Workspaces and Integrations.
• Multiple advanced Hubspot certifications (Sales, Marketing, RevOps).
• Demonstrated success owning CRM architecture and operational processes.
• Advanced skills in workflow design, AI agents and tools, automation, troubleshooting, and CRM governance.
• Strong project management ability—owning large-scale initiatives with measurable impact.
• Experience working with tools like Re-Tool, Workato, Intercom, and Looker (nice-to-have)

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Note: Please upload your resume in PDF format 

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
• Flexible working hours  
• Flexible Time Off 
• Company-wide winter break 
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks