Core Accounts Product Developer, Director

The Core Accounts Product Developer, Director is a senior position that sits in the Global Core Accounts/DDA product team within the Services business. The objective of this role is to own the product lifecycle strategy and execution for the Citi internal accounts ecosystem that underpins Citi Services’ global processes.   

Responsibilities:  

• Assess and define the Product scope and associated operating model that aligns with Citi’s strategic target state while also taking into consideration outside in view on best practice for Internal Accounts as a product 

• Identify and prioritize product initiatives that translate into both BAU and short and medium-term remediation plans while balancing the target state strategies  

• Build and manage a strategic product roadmap and case for investment; oversee product development, readiness & launch; and spearhead adoption of new business and operational processes & controls and governance frameworks, grounded by strong data analytics  

• Collaborate with internal partners (e.g., Product Processors, Operations, Onboarding, Finance, Technology, Risk & Controls, other LOBs across Citi) to define the types/taxonomy of internal accounts, distinct features, capabilities, financial and operational processes, Service Level Agreements, policies and overall value propositions for the internal accounts lifecycle and ecosystem   

• Define a governance, oversight and risk & control framework for the product.  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency 

• Formulate a resource strategy to deliver the overall book of work  

• Represent Core Accounts in dealing with internal stakeholders from the second and third line of defense, as well as external regulators, as needed  

Qualifications:   

• 15+ years of relevant experience 

• Broad and diverse functional experience (e.g., Finance, Operations, Product Management/ Development, Analytics)  

• Proven experience leading cross-functional teams around the world  

• Demonst