IFM Director

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: This senior leadership role is responsible for overseeing Integrated Facilities Management across a multi-site portfolio, driving operational excellence, cost optimization, and strategic transformation initiatives. Based in the Albany market with hybrid flexibility, you'll provide executive-level oversight to key sites across the Northeast region including Waltham MA, Hicksville NY, Albany NY, Syracuse NY, and Buffalo NY. This position requires deep expertise in integrated facilities management encompassing operations, maintenance, energy management, capital planning, and sustainability initiatives. You'll serve as the primary liaison with senior clients and stakeholders while leading cross-functional teams to deliver exceptional service outcomes that align with JLL's commitment to workplace innovation and operational excellence.

What your day-to-day will look like: 

• Oversee integrated facilities management operations across multi-site portfolio in Northeast region
• Engage with senior clients and stakeholders to ensure service delivery exceeds expectations
• Manage contract negotiations, vendor relationships, and KPI/SLA performance monitoring
• Lead financial planning including budgeting, forecasting, and cost optimization initiatives
• Drive transformation, standardization, and innovation across facilities management operations
• Utilize technology platforms (CMMS, IWMS, CAFM, data analytics) for operational insights
• Travel to key sites to maintain executive presence and oversight

Required Qualifications: 

• 10+ years of experience in Integrated Facilities Management with multi-site portfolio responsibility
• Technical experience overseeing mechanical systems, electrical systems, building automation, and energy management.
• Proven track record managing operations, maintenance, energy, capital planning, and sustainability
• Strong background in contract management, vendor negotiations, and compliance management
• Executive presence with ability to engage senior clients and stakeholders effectively
• Strong financial acumen including budgeting, forecasting, and cost optimization experience
• Experience leading cross-functional teams and driving organizational transformation
• Familiarity with CMMS, IWMS, CAFM, and data analytics platforms

Preferred Qualifications: 

• Regional leadership experience with readiness for head-of-line responsibilities
• Professional certifications or involvement with CoreNet, IFMA, or similar organizations
• Experience in standardization and innovation implementation
• Background in risk management and regulatory compliance
• Advanced degree in Business, Engineering, or related field
• Experience in workplace strategy and space optimization

Pay Range: $175,000-$220,000

Estimated total compensation for this position:

175,000.00 – 225,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Albany, NY, Buffalo, NY, East Syracuse, NY, Syracuse, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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