Customer Logistics Senior Specialist (Blue Ash, Ohio.)

Customer Logistics Senior Specialist (Blue Ash, Ohio.)

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®  At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. 

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

You were made to create Better Care for a Better World: as Preventing and fixing problems on technologically advanced, high-speed machines that produce top-notch products for ¼ of the world’s population is no easy feat, but it’s worth it when you’re recognized often by your manager, supported by your team, and see the products you produce being used by your own family at the end of the day.

Work Location Requirement: This role will be based full-time (5 days per week) on-site at Kroger Headquarters in Blue Ash, Ohio. This location is intentionally designed to enable strong, real-time collaboration with Kroger partners and enhance joint supply chain execution.

In this role, you will:

• Lead vendor-managed ordering activities for Kroger Family Care products, ensuring accurate and timely replenishment aligned to demand signals and inventory targets.

• Support and enhance order forecasting processes for Family Care products, partnering cross functionally to improve forecast accuracy, service, and inventory efficiency.

• Own and advance data analytics, insights, and OVS reporting across all brands, translating data into actionable recommendations that improve in-stock performance, inventory productivity, and overall supply chain outcomes.

• Develop processes to facilitate collaboration and alignment between CLSS, K-C sales, supply-chain, and Kroger to ensure Right Time, Right Place, Right Quantity execution.

• Leverage on-site presence at Kroger Headquarters in Blue Ash, Ohio to strengthen day-to-day collaboration, visibility, and joint problem solving with Kroger partners.

• Develop processes to facilitate collaboration and alignment between CLSS, K-C sales, supply-chain, and retailer to ensure Right Time, Right Place, Right Quantity for incremental volume.

• Lead execution of the product transition process across CLSS, driving adherence across key retailers. • Support Customer Replenishment Specialists and Customer Supply Chain Consultants, to manage and execute product flow for promotional activity, product transitions, new item introductions, and strategic or seasonal demand.

• Ensure a comprehensive on-boarding program and continued education for Customer Replenishment Specialists and Customer Supply Chain Consultants, including process and tool utilization.

• Lead or support strategic end-to-end initiatives that deliver YOY improvement in service, inventory, and cost.

• Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations.

• Create respectful environment among team members and motivate improvement of individuals and team performances to achieve desired business results.

• Maintain effectiveness of varying environments with different tasks, responsibilities, and people. Set priorities and strategically identify issues, underlying problems, and potential solutions to develop plan of action.

• Render judgments and make timely decisions in alignment with business objectives, strategies, and tactics. Promptly reconcile and communicate changes in plans and programs, conditions, requirements of marketplace, competitive activities, issues, and accomplishments that may affect results to various levels of staff. Conduct team adjustments to new changes and adjust to meet requirements of changing conditions/situations.

• Keep team leader informed on status of plans and programs, changing conditions, requirements of marketplace, issues and accomplishments that may affect business results.

About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to dri