Senior Director, Technology (IDL/BU)

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

McDonald's International Developmental Licensee (IDL) Markets Segment / Business Unit (BU) the delivery and operation of core technology solutions across 79 markets, supporting 19,000+ restaurants and offices. Our mission is to implement innovative, secure, and scalable technology that enhances customer experiences and drives business success.

The Senior Director, IDL BU Technology is a strategic leadership role responsible for guiding technology adoption and execution across 29 markets within the Latin America Business Unit representing $6B+ in sales. Reporting to the Global Technology CTO, IDL, this role ensures alignment with global technology standards, drives efficiency, and supports market CIOs in implementing enterprise-wide solutions.

Key Responsibilities:

Strategic Leadership 

• Provide executive-level guidance to market CIOs on McDonald’s global technology strategy, mission, and standards.
• Develop and lead BU-wide technology programs, ensuring effective execution across multiple markets.
• Partner with Global Technology, suppliers, and key stakeholders to ensure seamless integration and adoption of technology solutions.

Technology Execution & Governance

• Oversee technology implementations, ensuring compliance with global standards and security protocols.
• Drive adoption of enterprise technology solutions, fostering operational efficiency and cost savings.
• Establish governance frameworks to monitor performance, ensure best practices, and enhance deployment processes.

Stakeholder Management 

• Collaborate with BU leadership, global technology teams, and market executives to align technology priorities with business objectives.
• Serve as the primary technology advisor for the BU, ensuring key stakeholders are aligned on long-term strategic direction.
• Communicate technology advancements and value to internal and external stakeholders through structured engagement.

Financial Planning & Resource Management

• Support multi-year technology investment planning (CapEx/OpEx) to ensure sustainable growth and innovation.
• Provide guidance on budgeting, resource allocation, and financial oversight of technology initiatives.
• Work with markets to develop cost-effective and scalable technology solutions.

Change Management & Continuous Improvement

• Drive a culture of innovation and continuous improvement, ensuring that technology enhances business performance.
• Lead transformation initiatives, remove barriers to adoption, and promote standardization across markets.
• Share best practices across markets through regular briefings, knowledge-sharing forums, and CIO meetings.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $193,610– $251,690 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Proven leadership in large-scale global technology operations.
• Experience managing and deve