Information Technology Business Analyst (Remote)

About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2024 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in over 165 locations across 48 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Position Overview: The Information Technology (IT) Business Analyst will play a crucial role in supporting integration activities including mergers & acquisitions in addition to operational requirements by analyzing business processes, defining technical and business requirements, identifying opportunities for improvement, and supporting decision-making processes. This position will be responsible for gathering and analyzing data, developing business requirements, and collaborating with various departments to assist with implantation, development, or implementing solutions. The ideal candidate for the position will have strong analytical skills, experience in business analysis, communicate cross-functionally between technical and non-technical employees, and the ability to work collaboratively.

Professional Responsibilities:

• Conduct comprehensive analysis of business processes and systems of Patriot partner agencies
• Develop and implement detailed integration processes, plans, and strategies
• Work in partnership with internal and external entities to identify, document, and develop actionable business and/or technical requirements
• Collaborate with cross-functional teams to implement solutions and ensure smooth transitions & integration, and act as a liaison between technical and non-technical teams
• Monitor and report on project progress, track performance indicators, and assist in addressing and resolving any issues identified
• Develop and maintain documentation related to business processes and procedures
• Assist in end-to-end requirements to support the mergers & acquisition pipeline, which includes but is not limited to initial valuations, due diligence, integration requirements, and stabilization
• Assist in the development of business strategies and internal improvements to support best practices
• Remain flexible to accommodate a variety of use cases and agency requirements so as to support successful and low-impact integrations

Qualifications and Requirements:

• Bachelor of Science degree in a Business-related field (Finance, Administration, etc.)
• 4-8 years of relevant work experience in the insurance industry focused on business analysis and defining requirements
• 4-8 years of relevant work experience in the insurance industry focused on IT and understanding technical requirements