Director, eCommerce Category Management, Mobile Enhancements

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

The Samsung direct-to-consumer eCommerce team is looking for a Director to lead the Mobile Enhancements (ME) Category Management Team, which includes Wrist Wearables, True Wireless Solutions, and Mobile Accessories. This role will have P&L responsibility, driving strategies, plans, and execution to deliver daily, weekly, quarterly, and annual targets. A successful candidate will be able to define plans to deliver financial targets, drive cross-functional execution, work with data and merchandising teams to create a streamlined consumer journey, work with marketing teams to track traffic and conversion on daily basis and provide direction on adjustments to manage to overall revenue goals, track competitor activities and changes and adjust plans accordingly, and prepare monthly presentations for senior leadership with data-driven learnings and action plans.

Role and Responsibilities

• Driving actions and initiatives to improve the customer experience within assigned categories/projects, working closely with technical, merchandising, and marketing teams to execute.
• Work closely with Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands.
• Conducting data analysis to understand key performance indicators and developing action plans based on insights.
• Monitor sales trends and work closely with business planning track progress to targets and develop gap closure plans if falling short of growth targets.
• Prepare executive presentations to share business strategies, plans, and deep dives into specific topics as needed / requested.
• Developing and executing strategies to maximize business profitability and expansion opportunities.
• Coordinating cross-functional teams to ensure successful project implementation.
• Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Conducting financial analysis to meet or exceed revenue and profitability targets.
• Coordinate with key internal teams (e.g., Carrier Account Teams) to align on joint activities / promotions to maximize business.
• Create promo copy, aligning with legal, and drive execution on site and across marketing channels
• Continuously monitor the customer experience journey and provide direction to supporting teams to optimize and maximize conversion.

Skills and Qualifications

• Bachelor's Degree with 8+ years of experience in eCommerce and/or related industry. MBA Preferred
• Strong leader, able to deliver results by partnering with stakeholders across all levels of the organization
• Demonstrated experience driving business execution and delivering against revenue and profit targets
• Self-starter, able to proactively identify opportunities and lead teams to implement
• Demonstrated success in a high-pressure and fast-paced environment with ability to respond to changing priorities without loss in performance or productivity
• Ability to lead cross-functional teams and drive influence across many levels of the organization
• Microsoft Standard Office Suite and advanced expertise in PowerPoint and Excel
• Management Consulting experience preferred

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
 

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