Project Coordinator

Overview

The Company

Mechanical Products Nevada is the largest independent HVAC and Plumbing Equipment and Solutions provider in Nevada. Our company recently celebrated its 29th year anniversary and has grown to approximately 65 employees serving the vibrant Las Vegas and Reno markets. We represent over 40 manufacturers, offering innovative systems with flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, valued solutions to their complex problems.The Opportunity

This is an entry-level role learning all aspects of Mechanical Products Nevada products and systems to estimate and manage projects. As the Project Coordinator, this individual will be responsible for coordinating submittals, documentation, and ship dates for each project. Must be detailed and customer service oriented and have excellent organizational skills. Position requires a high level of oral and written correspondence with the Sales Team, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Responsibilities

Responsibilities

• Create and maintain electronic job files for each project throughout its duration.
• Download, organize and update electronic project documents.
• Manage multiple projects on an ongoing basis.
• Organize project related data for order entry and administration.
• Respond to and track IOM & Submittal requests.
• Track ship dates and shipments for delivery; communicate with customers regarding updates.
• Utilize CRM database for project coordination and administration.
• Bid and project information entry and update.
• Project information and credit application details
• Project status tracking and reporting
• Order acknowledgments.
• Financial review and update
• Service requests, documentation, and follow-up.
• Collaboration with Parts, Service, Sales and Accounting (invoicing coordination)
• Communicate effectively with team members, customers and factories concerning details of projects.
• Coordinate warranty administration with service, parts and manufacturers.
• Track completion of warranty and pursuing factory reimbursements.
• Manage distribution of project documentation and closeout materials to customers:
• Submittals, Warranties, IOMs, Spare Parts, Startup Reports
• Manage startup and warranty coordination requests, documentation, and project details with Service.

Qualifications

The Required Profile

• Associate’s degree in business or related field and 3+ years’ experience in customer service, project coordination or administrative role; or 5-7 years’ equivalent combination of education and experience
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects.
• Strong PC skills in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
• Previous experience in HVAC, mechanical contracting, engineering, or construction industry experience a plus

 

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story.

 

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them to maximize workflow.

 

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

 

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. 

 

Environmental Requirements

Will be required to work in an office environment and frequently in the field.