General Manager | Rosario Village (Columbia Hospitality Executive Search)

General Manager | Rosario Village
(Columbia Hospitality Executive Search)

Let’s start off with the most important part-what’s in it for you:

Join as the foundational leader of the historic Rosario Village—a much-loved resort undergoing a vibrant revival on Orcas Island. You’ll spearhead the relaunch of the iconic Moran Mansion this summer and guide the build out of future waterfront guest accommodations. This is a rare opportunity for a visionary leader passionate about F&B, events, and community-focused hospitality to shape a beloved island asset for decades to come.

Responsibilities:
• Provide overall direction, coordination, and leadership across all property departments.
• Lead group sales outreach, contract negotiation, planning, and execution for weddings, corporate retreats, and reunions—leveraging Rosario Village’s intimate, nostalgic charm.
• Be highly visible and guest-facing—spending the majority of time in public spaces, connecting with guests, checking on service flow, and ensuring every visitor feels welcome, seen, and valued.
• Step in to assist wherever needed, whether that’s helping the wedding team with setup, supporting a dinner service in the restaurant, or pouring wine behind the bar during peak demand periods. This is a natural part of your leadership style, not just a bullet point in your job description.
• Serve as the primary liaison to community groups, Orcas Island officials, industry associations, and media.
• Implement and uphold company-wide standards, policies, and guest service procedures.
• Partner in creating and managing the annual operating budget, financial forecasts, and long-term financial objectives.
• Set and monitor KPIs across Finance, Guest Experience, Infrastructure, and Talent Growth.
• Work with department heads to maintain budget controls, strategic pricing, and enhanced revenue performance.
• Produce timely reports and distribute insights across leadership.
• Safeguard and enhance all property assets through strong maintenance, security, and emergency preparedness programs.
• Analyze guest feedback and collaborate with teams to elevate service standards.
• Actively represent Rosario Village in the local community and hospitality networks.
• Recruit, train, schedule, mentor, discipline, and evaluate staff—modeling positive leadership and culture.
• Provide formal performance reviews and ongoing skills-based training.

Qualifications
• Minimum of 5 years progressive experience as a General Manager at a similarly sized property with strong F&B and event programs.
• A true hospitality-first mindset: you lead from the floor, not from behind a desk.
• Naturally inclined to pitch in during service—whether that means bussing tables, greeting guests, or lending a hand at a wedding event.
• Expertise in food & beverage operations and event management, with a hands-on approach.
• Demonstrated ability to thrive in island or rural environments—resourceful, flexible, and community-rooted.
• Track record relaunching or reopening historic or seasonal properties, ideally within independent or boutique portfolios.
• Strong financial acumen: budgeting, forecasting, expense management, and P&L responsibility.
• Excellent communication skills—able to craft contracts, reports, operational materials, and articulate vision to teams, guests, community, and media.
• Versatile general management capabilities: organization, problem-solving, decision-making, time management, and results-driven planning.
• Skilled people leader: coaching, delegating, relationship-building, scheduling, and motivating diverse teams.
• Knowledgeable in relevant laws, codes, licensing, and safety standards.


Compensation: base salary range of $135-155K DOE with up to a 25% incentive target. Benefit plan to be discussed during the interview process.


Disclaimer: The individual selected for the role of General Manager will be employed by Rosario Village and will have no affiliation with Columbia Hospitality, who is serving as a third-party agent leading the search through Columbia Executive Search.


The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25