Senior Project Manager, Business Development

Company Description

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.   

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.    

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.   

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.   

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.    

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.   

Job Description

The Senior Project Manager (SPM), Business Development (BD) plays a pivotal role in leading the internal day to-day operations and delivery for all RFI/RFPs, from low (example: capabilities) to medium (example: DAOR) to high complexity (example: AOR), from inception to completion. The SPM has expert-level project management skills that allow them to lead any type of RFI/RFP, with limited supervision, and is considered the primary internal nucleus for the pitch team and proposal responses.

Delivery Ownership

• Full lifecycle delivery and management of complex, technical, strategic, and creative RFIs/RFPs
• Develop and actively manage proposal timelines, estimates, risk registers, communication plans, burn reports, and change logs with minimal oversight
• Lead the pricing estimation process and provide proposal budget and staff plan parameters with minimal supervision
• Lead the proposal timeline creation process in close partnership with internal stakeholders with minimal supervision
• Lead pitch kickoffs, status meetings, and facilitate Growth Pod meetings
• Create and/or review and distribute meeting recaps
• In partnership with AD, develop financial reports for proactive financial management
• In partnership with AD, Finance, and Client Experience (CE) team, facilitate burn analysis, and action
• In partnership with AD and Finance, facilitate investment change orders with Finance lead
• Actively work with BD stakeholders to identify, evaluate, log, communicate, and mitigate proposal-level risks
• Identify and secure pitch staff needs
• Manage consultant paperwork and process
• Resolve conflicts, including schedule, resources, budget, quality, and communication with minimal oversight
• Ensure all proposal artifacts (pricing document, pitch deck, etc.) are properly stored within enterprise systems (Workfront, MS Teams, etc.)
• Accountable for application of EVERSANA INTOUCH delivery processes (i.e. the Road to Winning) and PMO standards
• First point of escalation for BD pitch team to define root cause, resolve conflicts, team dynamic, scope, timing, resources, budget, quality, communication, and drive to resolutions
• Keeps direct manager informed, asks for help when needed, knows when to escalate issues/concerns to leadership; brings solutions
• Participates in candidate interviews, as needed
• Effectively senses team morale and understands how to address

Qualifications

Years of Experience:

• 4 - 8 years

Project Management

• Pharma or Advertising experience preferred (AOR or DAOR)
• Business Development experience preferred
• Experience leading the delivery of complex technology, strategy, and creative-based pitches
• Experience leading various types of RFPs, incl