Customs Compliance Specialist I

Responsibilities

Job Title: Customs Compliance Specialist IJob Summary: Responsible for administrative, data entry, and recordkeeping that relates to US Customs Compliance activities.Essential Functions / Process Responsibilities include the following; other duties may be assigned as necessary:- Works under direct supervision and from detailed verbal and written instructions- Performs high volume data entry with special attention to detail and accuracy - Develops and applies basic skills in procedures, techniques, and tools, appropriate to area Customs Compliance (Processing/Audits/Records Retention)- Performs all data entry of all US Customs entries and maintains accurate Customs records- Receives and processes customs compliance inquiries and requests- Scans, indexes, and archives all requests, responses, and support documentation- Completes full audit of required number of custom entries to maintain Importer Self-Assessment Program status- Oversees and fulfills internal requests for required customs compliance supplies, required notices, forms, and other documents- Performs general administrative and clerical support as assignedFreight/Invoice Reconciliation- Ensure timely payment of all Customs Compliance invoices- Performs routine audits of brokerage invoicing, freight, and lumper services billing- Utilizes available reports and tools perform reconciliation of estimated and actual freight allocation Customer Service- Works collaboratively with brokers, vendors, or carriers resolving questions and concerns regarding customs compliance- Provides first level customer service to resolve routine questions and problems- Escalates issues outside parameters to appropriate partiesPreferred Education and Experience- High School Diploma or equivalent- College experience preferred- 1-2 years of experience in data entry- 1-3 years of office experience preferred- Proficiency in MS Office - Customer service experience preferredPreferred Key Competencies- Effective written / verbal communication skills- Strong analytical and project management skills- Strong organization and time management skills with ability to multi-task and attention to detail- Ability to work in a fast paced environment- Strong interpersonal skillsPhysical and Other Requirements- Function in a fast-paced, retail, office environment- Sit for an extended period of time- Hand / Finger dexterity- Work extended hours- Work rotating schedules08-2015