Computer Support Technician - Temporary

Computer Support Technician

TEMPORARY POSITION

Announcement # 305771

Jefferson Healthcare is seeking a Computer Support Tech to join our fast-paced Information Technology team temporarily to provide additional support to the team. Our ideal candidate is the best troubleshooter around and takes pride in providing world-class customer service to users of all skill levels. You are a team player, self directed and have a strong attention to detail. You also have strong experience installing, configuring, and diagnosing computer hardware and software issues and addressing network connection problems. If this sounds like you, this could be the opportunity you're looking for and we look forward to meeting you!

If you are looking for an opportunity to work with a dynamic and talented team and grow your IT career, we encourage you to apply.

What can we offer you?

• Competitive salary
• Additional 15% of base wages in lieu of benefits
• Work that makes a difference in the community through healthcare
• Opportunities for career development
• A team that works hard, has fun, and supports one another

What you'll need:

• Microsoft or other Technical certifications desirable
• Competency supporting users in a Microsoft Server environment.
• MS Exchange Server, MS SQL server, MS Internet Information Server experience is desirable
• A+ Certification or minimum 1 year experience in troubleshooting pc hardware and software problems.

Schedule: Temporary, typically up to 40 hours/week; non-union; non-exempt; onsite

Responsibilities:

• Computer hardware, software and network troubleshooting
• Installs, moves, sets up, configures computers, printers, and network connections
• Manages, configures, and troubleshoots network printing
• Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user computers
• Loads specified software packages such as operating systems, work processing, or spreadsheet programs into computer. Replaces or upgrading defective or inadequate software
• Enters commands and observes system functions to verify correct system operation. Instructs user in use of equipment, software, and manuals
• Researches, orders, processes computer hardware and software. Performs inventory management
• Troubleshoots mid- to high-level software and hardware issues and errors on workstations, printers, servers, network equipment and in a variety of applications
• Educates Users on policies and procedures related to computer usage
• Answers staff inquires in person and via telephone and email concerning systems operation. Diagnoses system hardware, software, and operator problems. Recommends or performs remedial actions to correct problems based on knowledge of system operation.
• Communicates with suppliers, technical support, and users via phone, email, or other

For additional information: Please contact: Caitlin Kura, Sr. HR Operations Partner | ckura@jeffersonhealthcare.org

This position will remain open until filled.

Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

* Candidates who accept a written offer of employment must pass a background check and may be required to undergo 11-panel testing for commonly abused controlled substances, including marijuana, in accordance with our policy.