Senior Manager, Lifecycle & Rewards

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

We are seeking a Senior Manager, Global Lifecycle & Compensation Operations to lead a globally distributed team responsible for delivering and transforming some of Equinix's most critical people processes.

As part of the Total Rewards & Lifecycle Operations organization, this role oversees end-to-end workforce lifecycle operations—including employee transitions, reorganizations, employment documentation, and compensation operations that support the annual pay cycle across the company.

This is a unique opportunity to lead a team in the midst of significant transformation. You'll be responsible for unifying and scaling global operations, driving automation and process excellence, and creating consistent employee experiences across diverse markets. Leading a team of managers, specialists, and operational experts, you'll partner closely with stakeholders across Compensation, Talent, People Consulting, and HR Operations to turn strategy into efficient, scalable execution.

Success in this role requires a combination of operational leadership, process improvement expertise, and strong stakeholder management. We're looking for a leader who is passionate about continuous improvement, enjoys solving complex global challenges, and is energized by building high-performing teams that deliver measurable business impact!

Responsibilities

What You’ll Own

Global Operations & Delivery

• Lead global delivery of lifecycle and compensation operations, including employee transitions, organisational changes, pay adjustments, and reward cycles

• Ensure services are delivered accurately, on time, and in compliance with regulatory and company standards

• Act as the accountable owner of operational outcomes, including quality, performance, and risk

Process Design & Optimisation

• Own the end-to-end design and standardisation of global processes

• Establish clear frameworks, controls, and handoffs across teams and systems

• Lead process mapping, simplification, and redesign, removing inefficiencies and reducing rework

• Drive continuous improvement using structured, data-led methodologies (e.g. Lean, Six Sigma, or equivalent)

Data, Controls & Digital Enablement

• Own the operational control environment, ensuring audit readiness and strong data governance

• Use data and insights to drive decision-making, prioritisation, and performance improvement

• Lead the automation and digital roadmap, including AI and workflow optimisation

• Partner with HR Technology teams to deliver scalable, high-impact solutions, with clear accountability for adoption and outcomes

Stakeholder & Vendor Leadership

• Partner with HR, Finance, Legal, and business leaders to operationalise policies and programmes at scale

• Lead relationships with external providers, ensuring high-quality, compliant delivery

• Act as a trusted partner in resolving complex issues and shaping operational strategy

Leadership & Team Performance

• Lead and develop a high-performing global team with clear accountability for delivery, quality, and continuous improvement

• Set clear expectations on execution discipline, ownership, and pace

• Build a culture that balances strong people leadership with measurable results

Qualifications

What We’re Looking For

• Proven experience leading HR operations in a global environment, with ownership of lifecycle and/or compensation processes

• Strong track record in process design, standardisation, and operational transformation

• Experience applying structured methodologies to drive efficiency and quality improvements

• Demonstrated ability to deliver measurable operational outcomes (accuracy, cycle time, cost, or