Field Reimbursement Specialist Senior Manager - Northeast US

Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Field Reimbursement Manager, Senior Manager - Northeast US

What you will do

Let’s do this. Let’s change the world. The FRM Sr Manager is responsible for executing the reimbursement strategy to ensure optimal access to products in our respiratory division within Patient Access and Reimbursement (PAR). This role involves leading and managing a Field Reimbursement Manager (FRM) team to achieve established goals, meet regional metrics/service level requirements, and ensure compliance with all goals in a fiscally responsible manner. The FRM Sr Manager will participate in strategic meetings at various levels and lead their team to success.

• Lead and manage a team of Field Reimbursement Managers to meet goals and objectives through compliant behavior
• Develop and implement regional and national strategies to support product access within targeted accounts
• Conduct regular evaluations, coaching, and direction of local business plans and presentations
• Hire, motivate, and retain high-performing individuals
• Collaborate with leadership to define and establish appropriate behaviors and actions for high levels of client satisfaction
• Provide mentoring and consultative services to FRM, including technical expertise, quarterly business reviews, and managing strategic and tactical projects
• Ensure FRM compliance with established business rules through field visits and virtual meetings
• Develop and document workflows and procedures and ensure FRM are informed of all process developments and issue resolutions
• Coordinate and assist with training
• Gather feedback from trainees and trainers to continually improve the training program
• Support the FRM Trainer as secondary point of contact

Working Conditions:

• General office demands – Remote, Work from Home
• Must be able to travel up to 50%
• Must have a valid driver's license with a clean driving record
• Possible long periods of sitting and/or keyboard work

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The field reimbursement manager we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree AND 2 years of public or private third-party access arena or pharmaceutical industry in field reimbursement, managed care, clinical support, or sales

OR

Master's degree AND 4 years of public or private third-party access arena or pharmaceutical industryin field reimbursement, managed care, clinical support, or sales

OR

Bachelor's degree AND 6 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales

Preferred Qualifications:

• Bachelor's degree in business, healthcare, or a related field
• Minimum five years of experience as a manager/first-line leader or demonstrated leadership and ability to motivate, coach, lead, and execute strategy
• Minimum two years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support with Buy and Bill products
• Strong understanding and experience in the Access & Reimbursement environment
• Proven strategic planning and analytical experience
• Strong written and oral communication skills
• Proven presentation and facilitation skills
• Organizational skills and project management experience, including the ability to manage multiple projects
• Experience engaging with multiple stakeholders to deliver results for multiple priorities
• Strong computer literacy, including Word, Excel, and PowerPoint, and the ability to conduct web-based meetings
• Experience in the h