Business Integration Senior Specialist / Lead

Company

Federal Reserve Bank of Boston

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, FedNowSM, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

Candidates that live near one of our Reserve Bank locations will be provided some work from home flexibility. Rules for hybrid work arrangements differs from Bank to Bank and should be discussed during the interview process.

There are 2 positions open - Business Integration Senior Specialist and Business Integration Lead. Candidates will be considered for both roles based on interest and experience.

Position Overview

The Business Integration Specialist / Lead will be responsible for leading and/or performing complex activities that entail interactions within FRFS and other business lines that require application and/or operational changes.  This includes leading and/or coordinating complex ecosystem testing activities for the Cloud Accelerator program.

This position will also lead and/or participant in in FRFS or system workgroups, as well as provide expert SME input to other areas within FRFS.

Key Responsibilities

• Lead, coordinate, plan, and execute interactions with other business lines that require changes to supporting applications impacting FRFS
• Apply deep understanding of cross business operations/processes when participating in complex assignments
• Perform complex analyses, identifying application and/or operational changes to support the long-term vision of FRFS
• Document and validate business requirements, ensuring any interim steps can easily transition to longer-term solutions in the future
• Support development efforts, by providing expert SME input to requirements and ensure overall alignment of FRFS build activities with Business Partners’ application needs
• Work closely with Technical and Product teams, supporting Business Integration requirements to ensure interfaces with business partners are developed and tested successfully
• Coordinate with functional areas and other business lines to identify key risks
• Working with Technical, Product, and Program Management teams, as well as other business lines, plan and manage ongoing interface testing throughout the ecosystem from development through production implementation; includes testing between FRFS core applications and other business partners’ systems, as well as between various other business partners’ systems
• Collaborate and strategize with functional areas and management to identify future product and service needs
• Lead, coach, delegate, and review work of less experienced staff as well as responsible for knowledge transfer

Knowledge, Skills and Experience Required

• MBA preferred and at least 7 years with extensive Federal Reserve/payments knowledge  
• Excellent communication skills with ability to express ideas in a clear, concise, and compelling manner, as well as ability to tailor communications for different audiences
• Experience with leading and participating in System-level workgroups
• Ability to work in a demanding environment and handle multiple competing priorities
• Detail-oriented and capable self-starter with the ability to explore innovative ways to perform tasks in an efficient and timely manner as an individual and in a team environment
• Strong analytical and problem-solving skills with demonstrated ability to quickly gather, analyze and synthesize information
• Excellent relationship management and collaboration skills, including the ability to influence and build consensus across teams
• Strong collaboration, influencing skills, and verbal and written communication skills
• Strong organizational and time management skills
• Demonstrated ex