Temporary Administrative Services Clerk

About Health Insurance Store

For nearly three decades, Health Insurance Store has been a leader in the health insurance industry. Based in Kissimmee, Florida, Health Insurance Store team offers a lifetime of experience in understanding what people need in regard to their health insurance needs. Their more than 800 independent agents specialize in personalized services extending beyond open enrollment, processing more than $225 million in annualized premium while serving 50,000 Americans annually.

Position Summary

The Administrative Services Clerk performs routine clerical, secretarial and administrative work in answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Position Responsibilities

• Greet customers/visitors, provide information and/or refer as appropriate; direct, review, screen and process telephone communications and mail; act on routine requests and/or refer.
• Schedule and maintain calendar of appointments and meetings.
• Gather information from office records or supervisors to draft e-mails, memos, and other documents.
• Establish and maintain work unit files and databases.
• Perform data entry; gather, assemble, and format data to create simple reports.
• Prepare documents, meeting materials, and correspondence.
• Maintain confidential and/or sensitive information and materials.
• Maintain inventory and order/purchase office supplies.
• May assist in arranging special events.
• Log, scan, and file away enrollment applications when needed.
• Collaborates across all departments and functional levels of the organization and adapts to the needs of the organization.

Other Position Responsibilities

• Operates telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Sets up coffee station for customers (Cleans coffee dispensers and machine, prepares coffee, and makes sure that cups, sugar, and other utensils are available to customers)
• Schedules appointments and maintains and updates appointment calendars
• Supports several departments with photocopies, filing, and diverse projects that normally require the use of Microsoft Word and Excel
• Logs, scans, and files away enrollment applications when needed
• Collects, sorts, distributes, or prepares mail, messages, or courier deliveries
• Manages traffic flow of clients (verifies appointment times and appoints customers to proper staff member) 
• Collaborates across all departments and functional levels of the organization and adapts to the needs of the organization.

Position Requirements

• Outstanding verbal and written communication
• Active listener, organizing and planning, attention to detail, initiative, and reliability skills.
• Customer service

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for empl